# Didn't get Tier Reward

**URL:** <https://community.gemsofwar.com/t/didnt-get-tier-reward/41908>\
**Category:** Support\
**Created:** [July 3, 2018, 3:45am UTC](https://community.gemsofwar.com/t/didnt-get-tier-reward/41908 "2018-07-03T03:45:31Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![SpiritOfBlooski](https://avatars.discourse-cdn.com/v4/letter/s/edb3f5/32.png) [@SpiritOfBlooski](https://community.gemsofwar.com/u/SpiritOfBlooski)\
**Post date:** [July 3, 2018, 3:45am UTC](https://community.gemsofwar.com/t/didnt-get-tier-reward/41908/1 "2018-07-03T03:45:31Z")

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Has anyone else had the problem that after reaching a PVP Tier that the mail with the reward didn’t come thru? Usually, I check right after and the mail is there immediately. But last week going to Tier 3 there was no mail when I checked afterwards. Support check the server logs and they say a mail was sent, but I never received it.