# Did not receive Silver Necropolis level 100 portrait **URL:** \ **Category:** Bug Reports\ **Created:** [April 14, 2019, 3:48am UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063 "2019-04-14T03:48:13Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Neight](https://avatars.discourse-cdn.com/v4/letter/n/54ee81/32.png) [@Neight](https://community.gemsofwar.com/u/Neight)\ **Post date:** [April 14, 2019, 3:48am UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/1 "2019-04-14T03:48:13Z")
**Platform, device version and operating system:** Steam **Screenshot or image:** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/1/41af212bb8fe82705b0279bbae46957b8da36dc0.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/e/3e48794ddd3b78e68488f9dc37ec4a8d938e7975.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/7/e7fdd1597ac2be9b0732fe66f8c4d62bd06a6419.jpeg) **What you were expecting to happen, and what actually happened:** After completing level 100 in the Delve event, I received a notification that I unlocked a new portrait that looked like this: ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/d/3d29a598d2b990014c7d5b6f48586295b15e806f.jpeg) But such a portrait does not appear in my list of portraits. I’ve closed and restarted the game, but it still doesn’t appear. ---
**Author:** ![Turtleman](https://avatars.discourse-cdn.com/v4/letter/t/58f4c7/32.png) [@Turtleman](https://community.gemsofwar.com/u/Turtleman)\ **Post date:** [April 14, 2019, 12:54pm UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/2 "2019-04-14T12:54:48Z")
Same here , I reach level 100 and seen the reward in the results screen . Then went looking for it in my inventory , and found nothing . So i stopped playing in that event . 🐢 man ---
**Author:** ![RedRoseWarrior](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redrosewarrior/32/41880_2.png) [@RedRoseWarrior](https://community.gemsofwar.com/u/RedRoseWarrior)\ **Post date:** [April 14, 2019, 6:19pm UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/3 "2019-04-14T18:19:51Z")
Same problem here on Console. It said new portrait and I looked for it but it wasn’t there. ---
**Author:** ![Turtleman](https://avatars.discourse-cdn.com/v4/letter/t/58f4c7/32.png) [@Turtleman](https://community.gemsofwar.com/u/Turtleman)\ **Post date:** [April 14, 2019, 9:43pm UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/4 "2019-04-14T21:43:52Z")
HELP ME HELP ME, ive been robbed ! Someone call 911 ! HELP ME ! Thanks in advance . ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 15, 2019, 5:13am UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/5 "2019-04-15T05:13:28Z")
> **[Unlocking Level 100 Portaits with new Factions](https://gemsofwar.zendesk.com/hc/en-us/articles/360000911236-Unlocking-Level-100-Portaits-with-new-Factions)** > > New Portraits for reaching Level 100 for Delving in a Faction won't be available immediately. > If you're missing the new Level 100 Faction Portrait from your Chat Collection this is because the Fact... ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [April 15, 2019, 5:15am UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/6 "2019-04-15T05:15:27Z")
So even though it shows in-game that a new portrait is unlocked, it won’t be available until the next update with patch notes and all that jazz? Not even a hot fix server download? ---
**Author:** ![BelethS](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/beleths/32/53407_2.png) [@BelethS](https://community.gemsofwar.com/u/BelethS)\ **Post date:** [April 15, 2019, 9:38am UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/7 "2019-04-15T09:38:35Z")
The Silver Necro portrait have not been tied to level 100 delve run, if I recollect well. It have been included in the 15k points tier reward (was it tier 6 or 7?). You could reach that tier earlier or later after the level 100 delve run. Maybe you finished level 100 run but didn’t finish the 15k points tier? If you didn’t, the portrait should be still greyed out and _obtainable in event_ in the portrait list. ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [April 15, 2019, 9:56am UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/8 "2019-04-15T09:56:03Z")
> [@BelethS](#): > > The Silver Necro portrait have not been tied to level 100 delve run, if I recollect well. OP is talking about the Faction icon; the same icon that you unlock for completing other faction delve 100. The reward tier items and shop items unlocked properly. ---
**Author:** ![Turtleman](https://avatars.discourse-cdn.com/v4/letter/t/58f4c7/32.png) [@Turtleman](https://community.gemsofwar.com/u/Turtleman)\ **Post date:** [April 15, 2019, 12:27pm UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/9 "2019-04-15T12:27:35Z")
You know what ! They can keep it . A person invest time , effort and gem’s . For nothing . Ooh you’ll get your reward some day . Thats just wrong ! Like I said before , keep it. ---
**Author:** ![BelethS](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/beleths/32/53407_2.png) [@BelethS](https://community.gemsofwar.com/u/BelethS)\ **Post date:** [April 15, 2019, 12:37pm UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/10 "2019-04-15T12:37:33Z")
Silver Necropolis doesn’t have a regular level 100 delve run portrait so far I know. Just the 15k points event portrait, and the tier 7 event shop portrait. ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [April 15, 2019, 1:04pm UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/11 "2019-04-15T13:04:28Z")
Then you missed the whole point of the thread where everyone has unlocked it after completing level 100, but its invisible/not on the portrait list and Cyrup responding with her link to the help desk topic. It showed up as a brief pop up in the upper right after beating Delve 100 as unlocking a portrait, just like other portraits. Its like when Xathenos, Zuul’Goth, and a bunch of portraits were unlocked on day 1 but weren’t actually showing up unlocked until day 2? or was it day 3? … one of those. ---
**Author:** ![BogdanDinoGamer](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bogdandinogamer/32/44600_2.png) [@BogdanDinoGamer](https://community.gemsofwar.com/u/BogdanDinoGamer)\ **Post date:** [July 13, 2019, 5:32am UTC](https://community.gemsofwar.com/t/did-not-receive-silver-necropolis-level-100-portrait/54063/12 "2019-07-13T05:32:24Z")
i have the same bug now after 2 months lol