# Degraded server performance

**URL:** <https://community.gemsofwar.com/t/degraded-server-performance/36358>\
**Category:** Gameplay Chat (PlayStation/Xbox)\
**Created:** [February 26, 2018, 7:18am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358 "2018-02-26T07:18:02Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![peacefull](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@peacefull](https://community.gemsofwar.com/u/peacefull)\
**Post date:** [February 26, 2018, 7:18am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/1 "2018-02-26T07:18:02Z")

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cant log in

first degraded servers slow start then after bar creep across get message your game out of sync.

its an endless loop.

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [February 26, 2018, 7:19am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/2 "2018-02-26T07:19:13Z")

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We are currently investigating our server performance.

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**Author:** ![Prospan](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@Prospan](https://community.gemsofwar.com/u/Prospan)\
**Post date:** [February 26, 2018, 7:20am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/3 "2018-02-26T07:20:20Z")

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Will we now have the same shit every monday?

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [February 26, 2018, 7:22am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/4 "2018-02-26T07:22:15Z")

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I’m going to suggest that there are extenuating circumstances. This is the first time Raid content ever launched across the live servers. I suspect the devs will take a long hard look at Invasion before next week. After that, everything will have launched once, so hopefully no more surprises

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**Author:** ![anon43026234](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\
**Post date:** [February 26, 2018, 7:22am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/5 "2018-02-26T07:22:41Z")

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I cant pass the loading screen. The few of my guild who have been able to load the game told me they had no GW rewards in mailbox. (xbox)

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**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\
**Post date:** [February 26, 2018, 7:23am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/6 "2018-02-26T07:23:06Z")

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PS4 is broken as well can’t get past loading troops (first screen)

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**Author:** ![Prospan](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@Prospan](https://community.gemsofwar.com/u/Prospan)\
**Post date:** [February 26, 2018, 7:26am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/7 "2018-02-26T07:26:07Z")

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Ah come on…we had the same situation last week after the update, so I guess devs could have known that new content needs to be tested better before this week

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**Author:** ![DigitalDoom](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digitaldoom/32/32517_2.png) [@DigitalDoom](https://community.gemsofwar.com/u/DigitalDoom)\
**Post date:** [February 26, 2018, 7:27am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/8 "2018-02-26T07:27:13Z")

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Cannot log in on Steam/PC either

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [February 26, 2018, 7:28am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/9 "2018-02-26T07:28:14Z")

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There can be a few issues when features go out to tens of thousands of players as opposed to a smaller QA team.

This issue is effecting every platform and as such we are looking into it as a whole.

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**Author:** ![Vegan\_Urska](https://avatars.discourse-cdn.com/v4/letter/v/97f17d/32.png) [@Vegan\_Urska](https://community.gemsofwar.com/u/Vegan_Urska)\
**Post date:** [February 26, 2018, 7:29am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/10 "2018-02-26T07:29:16Z")

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Ahhh when I got in I had a bunch of gems missing. Going to call it fir the night and truly hope that resolves itself.

EDIT: phew! All good.

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**Author:** ![D\_Houzz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/d_houzz/32/35078_2.png) [@D\_Houzz](https://community.gemsofwar.com/u/D_Houzz)\
**Post date:** [February 26, 2018, 7:30am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/11 "2018-02-26T07:30:38Z")

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To be honest, most users are expecting this to happen with new content at weekly reset time. My question is: Why on earth does the dev team not announce a pre-scheduled server downtime to release this content on closed servers to ensure stability once users have access to the content … That seems to be an industry-wide best practice, no?

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**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\
**Post date:** [February 26, 2018, 7:31am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/12 "2018-02-26T07:31:47Z")

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I made it to the main map on the PS4 but it’s broken from there again

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**Author:** ![Prospan](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@Prospan](https://community.gemsofwar.com/u/Prospan)\
**Post date:** [February 26, 2018, 7:32am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/13 "2018-02-26T07:32:01Z")

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Well I guess a smart move would be to open a beta server then where you could test with more then your QA team

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**Author:** ![Doll](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/doll/32/69173_2.png) [@Doll](https://community.gemsofwar.com/u/Doll)\
**Post date:** [February 26, 2018, 7:32am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/14 "2018-02-26T07:32:13Z")

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Yep, managed to log on right after reset and i froze up, when i tried to load back… I can’t lol

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**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [February 26, 2018, 7:32am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/15 "2018-02-26T07:32:14Z")

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No matter how much you test, you can not test fro thousands of people logging in.

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [February 26, 2018, 7:33am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/17 "2018-02-26T07:33:22Z")

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There are surely ways to simulate the server load of thousands of players.

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**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\
**Post date:** [February 26, 2018, 7:33am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/18 "2018-02-26T07:33:27Z")

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Well actually you can lots of games do it like destiny with an open beta but in this case it would have ruined the surprise so i get why they wouldn’t

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**Author:** ![Firellius](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/firellius/32/35321_2.png) [@Firellius](https://community.gemsofwar.com/u/Firellius)\
**Post date:** [February 26, 2018, 7:33am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/19 "2018-02-26T07:33:34Z")

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In case it helps: The servers -are- working a little bit. Some data keeps bleeding through in between error messages, it’s just extremely slow.

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**Author:** ![en9nhcet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/en9nhcet/32/1673_2.png) [@en9nhcet](https://community.gemsofwar.com/u/en9nhcet)\
**Post date:** [February 26, 2018, 7:33am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/20 "2018-02-26T07:33:42Z")

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@fastesttruck my sentiments as well

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**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [February 26, 2018, 7:34am UTC](https://community.gemsofwar.com/t/degraded-server-performance/36358/21 "2018-02-26T07:34:06Z")

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Im talking in a closed environment. Open betas are usually for that exact reason lol.

[Next page](https://community.gemsofwar.com/t/degraded-server-performance/36358.md?page=2)
