# Deck not registering **URL:** \ **Category:** Support\ **Created:** [March 19, 2016, 6:28pm UTC](https://community.gemsofwar.com/t/deck-not-registering/4776 "2016-03-19T18:28:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Zelarith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelarith/32/1642_2.png) [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Post date:** [March 19, 2016, 6:28pm UTC](https://community.gemsofwar.com/t/deck-not-registering/4776/1 "2016-03-19T18:28:57Z")
**What you were expecting to happen, and what actually happened?** I’ve created a deck, renamed it, played it a couple time (PvP / Challenge), closed the game. This morning, the deck was gone (name reseted to “?” wich is the name I gave to most of my decks when I cleared them at the beginning of 1.0.9). I recreated it, named it again, played it (PvP and challenges), closed the game. And tonight, I connected again to see it was gone, again. **What are the steps to make it happen again?** I don’t really know. I create the deck on steam, between the times I played on Steam to notice the deck was gone, I had opened the game on phone to collect golds (without playing any match and without noticing the deck was gone as I didn’t browse the troop menu). For all it matters, the deck is always in the 12th spot (with Mist Of Scale as image background) **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** Would be pointless I guess ---
**Author:** ![Zelarith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelarith/32/1642_2.png) [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Post date:** [March 19, 2016, 10:11pm UTC](https://community.gemsofwar.com/t/deck-not-registering/4776/2 "2016-03-19T22:11:39Z")
And again tonight. 2 decks went missing. ---
**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Post date:** [March 19, 2016, 11:03pm UTC](https://community.gemsofwar.com/t/deck-not-registering/4776/3 "2016-03-19T23:03:43Z")
Did you restart the phone app too after making your changes on Steam? This happened to me a few times before, and I think it is because you still have a copy of your “old” setting on your phone, so when you collect your Gold, your phone rewrites the team setting back to where you started. Basically, whenever I make changes to team lineups now, I make sure the GoW app on all my other devices are closed, so there won’t be any older version drifting around somewhere. ---
**Author:** ![Zelarith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelarith/32/1642_2.png) [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Post date:** [March 19, 2016, 11:27pm UTC](https://community.gemsofwar.com/t/deck-not-registering/4776/4 "2016-03-19T23:27:21Z")
I always forcefully shut down any application I leave on my phone. So when I played on Steam, Gems Of War phone task was completely shut down (not running in background to boot faster). So I guess this isn’t the solution ☹ Thanks for suggesting something though, I hope I’ll eventually be able to save my decks x) ---
**Author:** ![kzintiwife](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kzintiwife/32/2350_2.png) [@kzintiwife](https://community.gemsofwar.com/u/kzintiwife)\ **Post date:** [March 20, 2016, 2:25am UTC](https://community.gemsofwar.com/t/deck-not-registering/4776/5 "2016-03-20T02:25:17Z")
Maybe its in the game cache on the phone. I clear mine under task manager. Frees up memory and makes my phone faster, stops some of the power drain issues, and stopped this issue for me. ---
**Author:** ![Zelarith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelarith/32/1642_2.png) [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Post date:** [March 20, 2016, 9:52am UTC](https://community.gemsofwar.com/t/deck-not-registering/4776/6 "2016-03-20T09:52:59Z")
Hmmm I’m quite new to Android so I don’t know how to do so. Trying to do that I ended up deleting all game data from the phone. I had to go through the tutorial again, then I loaded my save using my mail / code. I guess that wasn’t the shortest way but it worked x) But I guess I’ll just create my teams on phone, that should save them for Steam too. Weird bug though EDIT : oh, cache was just below the “delete all data” button x)