# \[Contact Support\] Unplayable bug after three intro battles

**URL:** <https://community.gemsofwar.com/t/contact-support-unplayable-bug-after-three-intro-battles/80664>\
**Category:** Bug Reports\
**Created:** [July 28, 2023, 12:16am UTC](https://community.gemsofwar.com/t/contact-support-unplayable-bug-after-three-intro-battles/80664 "2023-07-28T00:16:43Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [July 31, 2023, 1:05am UTC](https://community.gemsofwar.com/t/contact-support-unplayable-bug-after-three-intro-battles/80664/2 "2023-07-31T01:05:11Z")

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Hello 🙂

@mikepatken  
As this issue will require further in-depth developer investigation and for privacy purposes, please Contact Support via Ticket.

In the support ticket please include:

- Invite Code
- Platform
- Screencaptures or recorded video footage of this issue
- If you are either a longtime returning player, or a brand new player?

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_[View the full topic](https://community.gemsofwar.com/t/contact-support-unplayable-bug-after-three-intro-battles/80664)._