# \[Contact Support\] Underspire still hasn't reset

**URL:** <https://community.gemsofwar.com/t/contact-support-underspire-still-hasnt-reset/83349>\
**Category:** Bug Reports\
**Created:** [February 21, 2024, 1:52am UTC](https://community.gemsofwar.com/t/contact-support-underspire-still-hasnt-reset/83349 "2024-02-21T01:52:40Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [February 22, 2024, 10:26pm UTC](https://community.gemsofwar.com/t/contact-support-underspire-still-hasnt-reset/83349/4 "2024-02-22T22:26:21Z")

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Hello 🙂

Please contact Support via Ticket for this issue, for your own personal security as this issue may involve further escalation.

In the Support Ticket, please include:

- Invite Code
- Details of the issue
- Any recorded footage/screencaptures that you have.

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_[View the full topic](https://community.gemsofwar.com/t/contact-support-underspire-still-hasnt-reset/83349)._