# \[Contact Support\] Screen freezes on war bands intro

**URL:** <https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783>\
**Category:** Bug Reports\
**Created:** [December 22, 2020, 5:01am UTC](https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783 "2020-12-22T05:01:59Z")\
**Posts on this page:** 1\
**Showing post:** 24

<div class="post-metadata">

**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [August 4, 2022, 1:23am UTC](https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783/24 "2022-08-04T01:23:38Z")

</div>

Hey all,

If anyone is having issues getting trapped by Luthor in their tutorial or is missing the Warbands tab, can you please send a ticket to us in Support (incl. invite code)

That way we can look into your account data specifically to see what is causing these to be locked out.

---

_[View the full topic](https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783)._