# \[Contact Support\] Screen freezes on war bands intro

**URL:** <https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783>\
**Category:** Bug Reports\
**Created:** [December 22, 2020, 5:01am UTC](https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783 "2020-12-22T05:01:59Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [February 12, 2021, 12:33am UTC](https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783/17 "2021-02-12T00:33:41Z")

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This looks very strange, do you think it could be something to do with the PS Remote Play app? Have you reinstalled via this app, or on your PS itself?

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_[View the full topic](https://community.gemsofwar.com/t/contact-support-screen-freezes-on-war-bands-intro/67783)._