# \[Contact Support\] Purchase of Heroic Booster gives next Headstart rather than Heroic Booster

**URL:** https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020
**Category:** Bug Reports
**Created:** [August 23, 2023, 2:17pm UTC](https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020 "2023-08-23T14:17:41Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Sieger](https://avatars.discourse-cdn.com/v4/letter/s/7ea924/32.png) [@Sieger](https://community.gemsofwar.com/u/Sieger)
#### Post date: [August 23, 2023, 2:17pm UTC](https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020/1 "2023-08-23T14:17:41Z")

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Xbox

No screenshot available pop-up showing results of purchase gone before I realized the issue and could take a picture. You can see 5 Triton Guard Mera Shiny Tokens in inventory.

**What you were expecting to happen, and what actually happened:**  
I purchased the Heroic Booster to get additional shiny keys. Instead of getting Heroic Booster rewards of 20 Journey Sigils, 4 shiny keys, and potion of heroism, I received the Headstart token, sigils for next weeks event, and 5 shiny tokens for Triton Guard Mera as well as other headstart rewards.

**How often does this happen? When did it begin happening?**  
This is the first time I bought something and got something else. Happened about 15 minutes ago.

**Steps to make it happen again**  
I assume purchasing a second time may do the same thing, but not willing to make that purchase to try.

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### Author: ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)
#### Post date: [August 24, 2023, 2:35am UTC](https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020/2 "2023-08-24T02:35:27Z")

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Bought it an hour ago or so and got the advertised Journey sigils/Potion of Heroism.

Odd that it gave you tokens for a Raid troop that comes out so far in advance…

They’ll very likely ask you to contact support, if you haven’t done a ticket already.

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### Author: ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)
#### Post date: [August 24, 2023, 11:27pm UTC](https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020/3 "2023-08-24T23:27:11Z")

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Hello 🙂

@Sieger  
As this issue involves purchases, for your own privacy please Contact Support via Ticket.

Please also make sure to provide your receipt in the ticket!

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### Author: ![Sieger](https://avatars.discourse-cdn.com/v4/letter/s/7ea924/32.png) [@Sieger](https://community.gemsofwar.com/u/Sieger)
#### Post date: [August 24, 2023, 11:28pm UTC](https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020/4 "2023-08-24T23:28:24Z")

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Thank you, I’ve done so.
