# \[Contact Support\] Purchase issue/items not received

**URL:** <https://community.gemsofwar.com/t/contact-support-purchase-issue-items-not-received/80877>\
**Category:** Bug Reports\
**Created:** [August 10, 2023, 4:04am UTC](https://community.gemsofwar.com/t/contact-support-purchase-issue-items-not-received/80877 "2023-08-10T04:04:59Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [August 10, 2023, 11:29pm UTC](https://community.gemsofwar.com/t/contact-support-purchase-issue-items-not-received/80877/4 "2023-08-10T23:29:57Z")

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Hello 🙂

@Qurikydiggs  
For privacy and security purposes, please Contact Support via Ticket.

Please also provide the following details **in your Ticket**

- Invite Code
- Platform/Device
- Purchase Type (What did you buy?)
- Purchase Receipt

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_[View the full topic](https://community.gemsofwar.com/t/contact-support-purchase-issue-items-not-received/80877)._