# \[Contact Support\] Missing rewards (Pet from Legends Reborn - FoT replays)

**URL:** <https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492>\
**Category:** Bug Reports\
**Created:** [August 10, 2022, 12:03am UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492 "2022-08-10T00:03:45Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\
**Post date:** [August 10, 2022, 12:03am UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492/1 "2022-08-10T00:03:45Z")

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**Platform, device version and operating system:**  
PS4/ PS5

**Screenshot or image:**

 ![Gems Bug 1.](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/7/a772b20a831f88af93b70425fa7e0ab176b5dff7.jpeg)  
 ![Gems Bug 2](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/0/9004ea8f0e449a79801a2d5da7b55bc5197e1acb.jpeg)

**What you were expecting to happen, and what actually happened:**

Played through the 3rd Forest of Thorns and did not get the x7 pets expected on Legends Reborn. I should have 13 copies and only have 8 as shown.

**How often does this happen? When did it begin happening?**  
Happened once - today.

**Steps to make it happen again**  
Doubt I can duplicate it but expect I’ll be short pets after completing the 4 pass of Legends Reborn where I’ll be expecting x8 copies and so on.

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**Author:** ![Vixen](https://avatars.discourse-cdn.com/v4/letter/v/bb73d2/32.png) [@Vixen](https://community.gemsofwar.com/u/Vixen)\
**Post date:** [August 10, 2022, 12:13am UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492/2 "2022-08-10T00:13:20Z")

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Looks like you upgraded the pet once already using 5 copies. Add the 5 copies to the 8 showing means you received 13 in total. Everything is all good. Have a good day.

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**Author:** ![gow](https://avatars.discourse-cdn.com/v4/letter/g/e9c0ed/32.png) [@gow](https://community.gemsofwar.com/u/gow)\
**Post date:** [August 10, 2022, 12:17am UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492/3 "2022-08-10T00:17:28Z")

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Lol I was gonna say the same thing.

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [August 10, 2022, 12:53am UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492/4 "2022-08-10T00:53:34Z")

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Hey @Calv1n

Can you please contact our Support Team here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013595](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595)

They’ll be able to assist you with this issue in detail.

OminousGMan - Support Human 🕵️‍♂️

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**Author:** ![CaptainAwesome](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/captainawesome/32/74890_2.png) [@CaptainAwesome](https://community.gemsofwar.com/u/CaptainAwesome)\
**Post date:** [August 10, 2022, 1:03am UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492/5 "2022-08-10T01:03:47Z")

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What issue???  
Everything is fine here coz everyone is at the same stage who completed the story that far.

![grafik](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/3/f37637f70d28ca982d0d5dee9f24de005c18ca36.jpeg)

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**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\
**Post date:** [August 10, 2022, 1:36am UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-pet-from-legends-reborn-fot-replays/76492/6 "2022-08-10T01:36:12Z")

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Seems you are correct Vixen - thanks for correction. I need a nap it seems 🙂
