# \[Contact Support\] Missing Rewards from top 100 players in PVP **URL:** \ **Category:** Bug Reports\ **Created:** [February 17, 2025, 1:10pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153 "2025-02-17T13:10:12Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![WhoDat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whodat/32/63679_2.png) [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Post date:** [February 17, 2025, 1:10pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153/1 "2025-02-17T13:10:12Z")
**Platform, device version and operating system:** Steam and IPhone 15 **Screenshot or image:** ![IMG_8299](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/1/119380d12899a5bb07166634a85763d9bc7dd7a7.jpeg) ![IMG_8300](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/f/8f1f514aefd41660b148098ee3f718a53761c52f.jpeg) **What you were expecting to happen, and what actually happened:** I was expecting to receive my reward last week and this week end but didn’t receive any reward. **How often does this happen? When did it begin happening?** I don’t know, I didn’t receive today my reward for being top 100 PVP and also last week. **Steps to make it happen again** Be in top 100 players in PVP ---
**Author:** ![Diamond](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/diamond/32/84316_2.png) [@Diamond](https://community.gemsofwar.com/u/Diamond)\ **Post date:** [February 17, 2025, 8:40pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153/2 "2025-02-17T20:40:12Z")
@WhoDat Ticket on Zendesk I have the same problems in the last weeks!!! [Sign in to Gems of War](https://gemsofwar.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fgemsofwar.zendesk.com%2Fhc%2Fen-us%2Frequests%3Forganization_id%3D%26query%3D%26status%3Dopen&theme=hc&locale=en-us&brand_id=195769&auth_origin=195769%2Cfalse%2Ctrue) ---
**Author:** ![WhoDat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whodat/32/63679_2.png) [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Post date:** [February 20, 2025, 4:46pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153/3 "2025-02-20T16:46:02Z")
@Diamond I did submit a ticket but no reply ---
**Author:** ![Diamond](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/diamond/32/84316_2.png) [@Diamond](https://community.gemsofwar.com/u/Diamond)\ **Post date:** [February 20, 2025, 8:49pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153/4 "2025-02-20T20:49:33Z")
@WhoDat Please wait! Jeto comming!!! ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [February 20, 2025, 10:27pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153/5 "2025-02-20T22:27:11Z")
The only email I can see from your emails @WhoDat is from this morning/yesterday about PvP Season Goals, which already has a reply? ---
**Author:** ![WhoDat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whodat/32/63679_2.png) [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Post date:** [February 21, 2025, 6:14pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153/6 "2025-02-21T18:14:33Z")
I re-submitted the ticket again > [@No rewards for being in top 100 Players in PVP](https://community.gemsofwar.com/t/no-rewards-for-being-in-top-100-players-in-pvp/87180): > > Platform, device version and operating system: Steam Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to receive rewards for being in the top 100players in PVP last week and the week before but I didn’t receive anything. How often does this happen? When did it begin happening? Be in top 100 Players in PVP ranking for the week Steps to make it happen again Be in top 100 Players in PVP ranking for the week ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [February 23, 2025, 9:34pm UTC](https://community.gemsofwar.com/t/contact-support-missing-rewards-from-top-100-players-in-pvp/87153/7 "2025-02-23T21:34:57Z")
Opening a bug thread is not submitting a ticket. You will need to submit a ticket here, as you did for your leaderboard issue where you replied over the weekend. [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)