# \[Contact Support\] Missing campaign Stars with all tasks complete

**URL:** <https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557>\
**Category:** Bug Reports\
**Created:** [December 27, 2021, 12:00pm UTC](https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557 "2021-12-27T12:00:37Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Cairnso](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@Cairnso](https://community.gemsofwar.com/u/Cairnso)\
**Post date:** [December 27, 2021, 12:00pm UTC](https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557/1 "2021-12-27T12:00:37Z")

</div>

**Screenshot or image:**

 ![tasks (2)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/3/638c64962b17f74c3a647b63d645e59c580e56e3.jpeg)

**What you were expecting to happen, and what actually happened:**  
I expected to get 1000 campaign stars for completing 159/160 tasks but only have 964 with no more tasks to complete

**How often does this happen? When did it begin happening?**  
End of campaign so expected to receive all rewards for completing all tasks.

Anyone else with this issue? Any ideas how to fix it?

---

<div class="post-metadata">

**Author:** ![tru38atl](https://avatars.discourse-cdn.com/v4/letter/t/a88e57/32.png) [@tru38atl](https://community.gemsofwar.com/u/tru38atl)\
**Post date:** [December 27, 2021, 6:34pm UTC](https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557/2 "2021-12-27T18:34:10Z")

</div>

Same for me too…

---

<div class="post-metadata">

**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [December 27, 2021, 7:55pm UTC](https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557/3 "2021-12-27T19:55:47Z")

</div>

I would submit a support ticket in the ‘Missing rewards or game content’ category.

[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

---

<div class="post-metadata">

**Author:** ![havok6669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/havok6669/32/72792_2.png) [@havok6669](https://community.gemsofwar.com/u/havok6669)\
**Post date:** [December 28, 2021, 1:33pm UTC](https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557/5 "2021-12-28T13:33:47Z")

</div>

They had skipped a bronze task one week leaving us 3 stars short but they did mail the 3 stars out to us. Looks like it hasn’t been fixed for everyone though. As Graeme said best to open a ticket it might take awhile but in the forums you can make reports to make people aware of them but I wouldn’t expect help from devs about it on your thread it does happen sometimes but rarely.

---

<div class="post-metadata">

**Author:** ![Cairnso](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@Cairnso](https://community.gemsofwar.com/u/Cairnso)\
**Post date:** [December 29, 2021, 11:57am UTC](https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557/6 "2021-12-29T11:57:42Z")

</div>

Thanks guys. A ticket was submitted at the same time as this post - just wanted to hit all bases to get maximum exposure but no responses from support as yet.

---

<div class="post-metadata">

**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [December 29, 2021, 11:49pm UTC](https://community.gemsofwar.com/t/contact-support-missing-campaign-stars-with-all-tasks-complete/73557/7 "2021-12-29T23:49:52Z")

</div>

Sorry this happened @Cairnso. We’ll get to your ticket as soon as possible. Currently many team members are away due to the holidays so it may take a little longer than usual but we’ll do our best!
