# \[Contact Support\] Missing Arcane Lava from earlier today

**URL:** <https://community.gemsofwar.com/t/contact-support-missing-arcane-lava-from-earlier-today/75822>\
**Category:** Bug Reports\
**Created:** [June 20, 2022, 8:46pm UTC](https://community.gemsofwar.com/t/contact-support-missing-arcane-lava-from-earlier-today/75822 "2022-06-20T20:46:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![GayleW6](https://avatars.discourse-cdn.com/v4/letter/g/b9bd4f/32.png) [@GayleW6](https://community.gemsofwar.com/u/GayleW6)\
**Post date:** [June 20, 2022, 8:46pm UTC](https://community.gemsofwar.com/t/contact-support-missing-arcane-lava-from-earlier-today/75822/1 "2022-06-20T20:46:54Z")

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PC:\*\*

\*\*

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/5/b5efb36772db91d1217ac7181f3efbd25e7b2c9b.jpeg)  
:\*\*

**What you were expecting to happen, and what actually happened:**  
_Farming Arcane Lava for King Bloodwood second trait. I had 8, then did more explores. It was still 8 but I thought it should b 9 or 10. I closed gow for about 2 hours. Returning to the game now it show I have only 2’_

**How often does this happen? When did it begin happening?**  
_This seems to have happened before but I could never PROVE it to myself._

**Steps to make it happen again**  
_REPLACE THIS TEXT WITH YOUR ISSUE. e.g. Sometimes there are certain steps that can lead to a problem that may not be obvious! Example: I lose once in the Arena, I then exit to the world map, select broken Spire on the Map and enter Arena. broken spire’s quest lost instead._

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [June 20, 2022, 9:52pm UTC](https://community.gemsofwar.com/t/contact-support-missing-arcane-lava-from-earlier-today/75822/2 "2022-06-20T21:52:15Z")

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Hello @GayleW6

I’m sorry to hear that your experiencing this issue!

So this can be looked into in detail, can you please contact our Support Team here; [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)

OminousGMan - Support Human 🕵️‍♂️