# \[Contact Support\] Medal evolution freezes my game

**URL:** <https://community.gemsofwar.com/t/contact-support-medal-evolution-freezes-my-game/76348>\
**Category:** Support\
**Created:** [July 31, 2022, 7:31pm UTC](https://community.gemsofwar.com/t/contact-support-medal-evolution-freezes-my-game/76348 "2022-07-31T19:31:45Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![OneWorld](https://avatars.discourse-cdn.com/v4/letter/o/48db29/32.png) [@OneWorld](https://community.gemsofwar.com/u/OneWorld)\
**Post date:** [July 31, 2022, 7:56pm UTC](https://community.gemsofwar.com/t/contact-support-medal-evolution-freezes-my-game/76348/2 "2022-07-31T19:56:36Z")

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You already posted this a couple of weeks ago, and were asked to contact Support:

> [@\[Contact Support\] Medal evolution freezes my game!](https://community.gemsofwar.com/t/contact-support-medal-evolution-freezes-my-game/76156/3):
>
> Hey @SquigglesMcDuff Can you please send through a ticket to Support, so we can investigate this further for you! [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new) Jeto (she/they) - Support Human woman_mage:t2

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