# \[Contact Support\] Gold Cap in Game

**URL:** <https://community.gemsofwar.com/t/contact-support-gold-cap-in-game/86081>\
**Category:** Bug Reports\
**Created:** [October 12, 2024, 5:21am UTC](https://community.gemsofwar.com/t/contact-support-gold-cap-in-game/86081 "2024-10-12T05:21:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sththunder](https://avatars.discourse-cdn.com/v4/letter/s/ac91a4/32.png) [@Sththunder](https://community.gemsofwar.com/u/Sththunder)\
**Post date:** [October 12, 2024, 5:21am UTC](https://community.gemsofwar.com/t/contact-support-gold-cap-in-game/86081/1 "2024-10-12T05:21:27Z")

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**Platform, device version and operating system:**

**Screenshot or image:**

**What you were expecting to happen, and what actually happened:**  
Guild Member has reached the personal gold cap in game and is unable to log in

\*\*How often does this happen? When did it begin happening?  
This happens when someone has more than 2.147b gold in the game

**Steps to make it happen again**  
Reach 2.147B gold in the game

Per this topic we found here: [[Known Issue] Game breaking bug: too much gold on account - #58 by Kafka](https://community.gemsofwar.com/t/known-issue-game-breaking-bug-too-much-gold-on-account/81838/58)

It seems the devs were intent on solving this issue. They also were intent on letting players know when they near this cap. The way it’s coded creates a very difficult barrier for the guild member to raise the issue and have it solved for them. Either raise the cap or have a more streamlined approach to reviewing these cases and creating solutions that allow them to play the game they obviously love.

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**Author:** ![Hi\_Bob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hi_bob/32/95464_2.png) [@Hi\_Bob](https://community.gemsofwar.com/u/Hi_Bob)\
**Post date:** [October 13, 2024, 6:17pm UTC](https://community.gemsofwar.com/t/contact-support-gold-cap-in-game/86081/2 "2024-10-13T18:17:50Z")

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2.147 B gold?!! Wow, how about joining our guild and donating some of that to LT’s? 😄 😇

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [October 13, 2024, 9:31pm UTC](https://community.gemsofwar.com/t/contact-support-gold-cap-in-game/86081/3 "2024-10-13T21:31:15Z")

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Hello 🙂

Please get your friend to contact Support via Ticket!