# \[Contact Support\] Glitch on startup

**URL:** <https://community.gemsofwar.com/t/contact-support-glitch-on-startup/75661>\
**Category:** Bug Reports\
**Created:** [June 5, 2022, 3:38pm UTC](https://community.gemsofwar.com/t/contact-support-glitch-on-startup/75661 "2022-06-05T15:38:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Pixie-RN](https://avatars.discourse-cdn.com/v4/letter/p/ee7513/32.png) [@Pixie-RN](https://community.gemsofwar.com/u/Pixie-RN)\
**Post date:** [June 5, 2022, 3:38pm UTC](https://community.gemsofwar.com/t/contact-support-glitch-on-startup/75661/1 "2022-06-05T15:38:06Z")

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The game constantly reloads to the “Daily Logins Report” & I’m unable to play the game. I’ve already uninstalled and reinstalled the app on my iPhone several times with no luck. Plz help

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**Author:** ![Elgalad](https://avatars.discourse-cdn.com/v4/letter/e/c68b51/32.png) [@Elgalad](https://community.gemsofwar.com/u/Elgalad)\
**Post date:** [June 5, 2022, 11:28pm UTC](https://community.gemsofwar.com/t/contact-support-glitch-on-startup/75661/2 "2022-06-05T23:28:14Z")

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I have this Exact same problem and it began a couple days ago. I’m sorry it’s happening to you but I’m glad I’m not going crazy… if I get a reply from my support ticket I’ll let you know.

Good luck!

-Elgalad

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [June 7, 2022, 12:28am UTC](https://community.gemsofwar.com/t/contact-support-glitch-on-startup/75661/3 "2022-06-07T00:28:03Z")

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Hey!

@Elgalad you ticket has been received by our Support Team and currently being looked into!

@Pixie-RN could you also please submit a ticket with our Support team here; [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013555](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013555)

They’ll be able to investigate this problem in greater detail.

OminousGMan - Support Human 🕵️‍♂️