# \[Contact Support\] Error Kingdom Not Purchasable

**URL:** <https://community.gemsofwar.com/t/contact-support-error-kingdom-not-purchasable/78698>\
**Category:** Support\
**Created:** [January 22, 2023, 11:19pm UTC](https://community.gemsofwar.com/t/contact-support-error-kingdom-not-purchasable/78698 "2023-01-22T23:19:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Xaertosh](https://avatars.discourse-cdn.com/v4/letter/x/90db22/32.png) [@Xaertosh](https://community.gemsofwar.com/u/Xaertosh)\
**Post date:** [January 22, 2023, 11:19pm UTC](https://community.gemsofwar.com/t/contact-support-error-kingdom-not-purchasable/78698/1 "2023-01-22T23:19:43Z")

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Platform: Xbox Series X

**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/0/60a4c4837a2f713e7c85b5fb12510d76281cd99f.jpeg)

**What you were expecting to happen, and what actually happened:**  
I am trying to continue my adventure path. The next step is to unlock the kingdom of Zhul’Kari. When I try to unlock the kingdom, i click purchase, and i get the error Kingdom Not Purchasable 3029. I cannot continue the adventure path. This is also hindering my campaign tasks.

**How often does this happen? When did it begin happening?**  
This happens every time i try to purchase kingdom Zhul’Kari. I have over 30k gold, so i have enough gold to ourchase.

**Steps to make it happen again**  
See above. This happens every time i try to purchase/unlock Zhul’Kari.

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [January 22, 2023, 11:42pm UTC](https://community.gemsofwar.com/t/contact-support-error-kingdom-not-purchasable/78698/2 "2023-01-22T23:42:43Z")

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Hey @Xaertosh

I’m very sorry to hear that you’re having this issue. Can you please contact our Support Team here; [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)

They’ll be able to assist you with this issue 🙂

OminousGMan - Support Human 🕵️‍♂️