# \[Contact Support\] Error de partida

**URL:** <https://community.gemsofwar.com/t/contact-support-error-de-partida/79298>\
**Category:** Bug Reports\
**Created:** [March 23, 2023, 11:29am UTC](https://community.gemsofwar.com/t/contact-support-error-de-partida/79298 "2023-03-23T11:29:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Morfeo](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@Morfeo](https://community.gemsofwar.com/u/Morfeo)\
**Post date:** [March 23, 2023, 11:29am UTC](https://community.gemsofwar.com/t/contact-support-error-de-partida/79298/1 "2023-03-23T11:29:29Z")

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Cuando paso mucho tiempo continuo jugando el servidor dar un error “cannot resolve destination host” y esto provoca que pierda la recompensa que obtengo al ganar y pierdo los puntos de la clasificación semanal, este error me pasa entre 3 y 4 veces al dia

 ![Screenshot_20230322-175747](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/a/fa0c96ce69cd3aa1ec1e78bfba81eb1e4e295a2d.jpeg)

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [March 24, 2023, 5:00am UTC](https://community.gemsofwar.com/t/contact-support-error-de-partida/79298/2 "2023-03-24T05:00:02Z")

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Hello 🙂

@Morfeo  
Please contact us via support ticket with the exact same information.  
[Contact Support – Gems of War Support (zendesk.com)](https://gemsofwar.zendesk.com/hc/en-us/articles/202997425-Contact-Support)

This is just in case we need to do more in-depth troubleshooting and deal with more sensitive/private information.