# \[CONTACT SUPPORT, COULD BE AN OUTDATED DEVICE ISSUE\] Slow motion (Low FPS) Since Last Update

**URL:** <https://community.gemsofwar.com/t/contact-support-could-be-an-outdated-device-issue-slow-motion-low-fps-since-last-update/69739>\
**Category:** Bug Reports\
**Created:** [April 29, 2021, 1:04am UTC](https://community.gemsofwar.com/t/contact-support-could-be-an-outdated-device-issue-slow-motion-low-fps-since-last-update/69739 "2021-04-29T01:04:11Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [April 30, 2021, 1:23am UTC](https://community.gemsofwar.com/t/contact-support-could-be-an-outdated-device-issue-slow-motion-low-fps-since-last-update/69739/3 "2021-04-30T01:23:50Z")

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Hello Alison, this sounds very strange. Unfortunately, I am afraid that this could be due to the device that you are using. Windows 7 is no longer supported by Windows, and when your OS is no longer supported you can see degraded performance across all games and applications.

Please feel free to contact our support, but be aware that there might not be much we can do.

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_[View the full topic](https://community.gemsofwar.com/t/contact-support-could-be-an-outdated-device-issue-slow-motion-low-fps-since-last-update/69739)._