[Contact Support] Cliffy error - lost about 15+ rewards :(

Title.
I grinded up to pvp tier 5, then completed guild yellow task 5 (campaign wantes 25 glory chests, so I wanted keys).
Went to my mailbox and had idk something like 10-15 pieces of mail worth of rewards.
Clicked accept all…loaded about 2 minutes before ultimately giving me a Cliffy error, booting me from the game.
Load it back up, no keys, no gems, no gold received and no “collected” mail showing for today :frowning:

Really upset!

Edit: also Nintendo has been REALLY “loady” the last 2ish days. Getting 30-60 sec loading screens about ~25% of the time

Edit 2: ultimately the rewards ended up showing up about an hour later.

Edit 3: another cliffy (pic this time) after beating a high rank pvper lmao

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Came here to add to this. It has been really bad with constant loading screens forcing me to quit.

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i seem to be having the same problem at the end of a battle keeps trying to load then get an error message

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Hey everyone!

I’m very sorry to hear that your all experiencing this issue with getting CLIIFY Errors! For those getting the error can you please contact our Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to investigate this in greater detail and find out what’s happening.

OminousGMan - Support Human :male_detective:

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