# \[Contact Support\] Can't buy items in mobile store (android) from Denmark

**URL:** <https://community.gemsofwar.com/t/contact-support-cant-buy-items-in-mobile-store-android-from-denmark/76625>\
**Category:** Support\
**Created:** [August 20, 2022, 6:57pm UTC](https://community.gemsofwar.com/t/contact-support-cant-buy-items-in-mobile-store-android-from-denmark/76625 "2022-08-20T18:57:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Drazen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/drazen/32/99083_2.png) [@Drazen](https://community.gemsofwar.com/u/Drazen)\
**Post date:** [August 20, 2022, 6:57pm UTC](https://community.gemsofwar.com/t/contact-support-cant-buy-items-in-mobile-store-android-from-denmark/76625/1 "2022-08-20T18:57:56Z")

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I tried to buy an item in the game store on Android, but received a notification that the game doesn’t recognize neither pay pal account nor bank account from Denmark. If someone from Support could give me a help with this issue, that would be awesome.

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**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Post date:** [August 21, 2022, 5:01am UTC](https://community.gemsofwar.com/t/contact-support-cant-buy-items-in-mobile-store-android-from-denmark/76625/2 "2022-08-21T05:01:45Z")

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Have you already submitted a support ticket?  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

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**Author:** ![Drazen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/drazen/32/99083_2.png) [@Drazen](https://community.gemsofwar.com/u/Drazen)\
**Post date:** [August 21, 2022, 9:55am UTC](https://community.gemsofwar.com/t/contact-support-cant-buy-items-in-mobile-store-android-from-denmark/76625/3 "2022-08-21T09:55:30Z")

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> [@Dust\_Angel](#):
>
> Have you already submitted a support ticket?  
> [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

no, I went to the support page on the website, but didn’t find this. Thank you for your help!