# \[Contact Support\] Cannot open dungeon doors

**URL:** <https://community.gemsofwar.com/t/contact-support-cannot-open-dungeon-doors/80367>\
**Category:** Bug Reports\
**Created:** [July 5, 2023, 8:06am UTC](https://community.gemsofwar.com/t/contact-support-cannot-open-dungeon-doors/80367 "2023-07-05T08:06:57Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [July 6, 2023, 3:10am UTC](https://community.gemsofwar.com/t/contact-support-cannot-open-dungeon-doors/80367/2 "2023-07-06T03:10:58Z")

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Hello 🙂

@gohanman  
For privacy reasons, please Contact Support through a Ticket and we can investigate your issue in more detail there.

In your ticket, please include these details:

- Invite Code
- Platform/Device
- What happened
- Any troubleshooting that you have attempted yourself
- Any screencaptures / recorded videos

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_[View the full topic](https://community.gemsofwar.com/t/contact-support-cannot-open-dungeon-doors/80367)._