# Consoles event reset? **URL:** \ **Category:** Support\ **Created:** [February 20, 2017, 7:12am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326 "2017-02-20T07:12:55Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![death](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@death](https://community.gemsofwar.com/u/death)\ **Post date:** [February 20, 2017, 9:14am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/41 "2017-02-20T09:14:56Z")
Guild task upon completion only takes gold and does not give rewards. @Sirrian I’m also now locked out of pvp ---
**Author:** ![SpecialRX](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/specialrx/32/19075_2.png) [@SpecialRX](https://community.gemsofwar.com/u/SpecialRX)\ **Post date:** [February 20, 2017, 9:19am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/42 "2017-02-20T09:19:18Z")
Seems like casting the Giant Toadstool _sometimes_ causes the game to crash. ---
**Author:** ![Madhermit](https://avatars.discourse-cdn.com/v4/letter/m/6f9a4e/32.png) [@Madhermit](https://community.gemsofwar.com/u/Madhermit)\ **Post date:** [February 20, 2017, 9:21am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/43 "2017-02-20T09:21:33Z")
Our guild screen shows several tasks completed, but no mail, and when looking at roster screen, everyone is at 0 gold contributed this week ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 9:22am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/44 "2017-02-20T09:22:54Z")
Working on it! ---
**Author:** ![MuzzAldrin](https://avatars.discourse-cdn.com/v4/letter/m/3bc359/32.png) [@MuzzAldrin](https://community.gemsofwar.com/u/MuzzAldrin)\ **Post date:** [February 20, 2017, 9:23am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/45 "2017-02-20T09:23:29Z")
I donated 85k to Guild tasks and they all reset and gave no rewards via mail. ---
**Author:** ![hamidou76500](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hamidou76500/32/18046_2.png) [@hamidou76500](https://community.gemsofwar.com/u/hamidou76500)\ **Post date:** [February 20, 2017, 9:23am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/46 "2017-02-20T09:23:52Z")
a lot of bugs thanks you to clarify the situation Sirrian we wait now for all the fix keep up the good work ---
**Author:** ![Frozensilent](https://avatars.discourse-cdn.com/v4/letter/f/43a26b/32.png) [@Frozensilent](https://community.gemsofwar.com/u/Frozensilent)\ **Post date:** [February 20, 2017, 9:27am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/47 "2017-02-20T09:27:02Z")
Locked out of PVP on PS4. Not receiving tasks rewards! ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 9:28am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/48 "2017-02-20T09:28:29Z")
Yep we’re aware… we’ve actually fixed the original issue, but while it was happening it messed with some data which is still affecting everyone… I’ve got out tech lead online now and he’s looking at the issue with me ---
**Author:** ![MuzzAldrin](https://avatars.discourse-cdn.com/v4/letter/m/3bc359/32.png) [@MuzzAldrin](https://community.gemsofwar.com/u/MuzzAldrin)\ **Post date:** [February 20, 2017, 9:31am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/49 "2017-02-20T09:31:50Z")
Will there be a rollback to compensate These that have lost Gold to buggy guild tasks? ---
**Author:** ![Madhermit](https://avatars.discourse-cdn.com/v4/letter/m/6f9a4e/32.png) [@Madhermit](https://community.gemsofwar.com/u/Madhermit)\ **Post date:** [February 20, 2017, 9:34am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/50 "2017-02-20T09:34:46Z")
New info, guild seals tab shows my personal seals 1500/1500, total guild seals 43/40000, guild roster tab shows all members at 0 weekly ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [February 20, 2017, 9:36am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/51 "2017-02-20T09:36:02Z")
Game won’t load now. ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 9:38am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/52 "2017-02-20T09:38:05Z")
We actually haven’t touched anything for the last 30 minutes (that’s when Xbox finished deploying)… we’re just figuring out a plan ---
**Author:** ![Buggyleclown](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/buggyleclown/32/13723_2.png) [@Buggyleclown](https://community.gemsofwar.com/u/Buggyleclown)\ **Post date:** [February 20, 2017, 9:39am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/53 "2017-02-20T09:39:53Z")
Just check quickly, my guild spend 790000 gold for nothing. And easy to guess looot of people spend as well so many gold for nothing. But the problem, few people will probably call support, but many other wont do that, and will be just get stole. Hope this time, the dev will do something for apologize about this bad joke… ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 9:45am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/54 "2017-02-20T09:45:00Z")
Hey Buggy, We’re here at the office trying to help as best we can! ---
**Author:** ![CCafe](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ccafe/32/20921_2.png) [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Post date:** [February 20, 2017, 10:03am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/55 "2017-02-20T10:03:51Z")
This really blows to because 90% of my game playing happens between 2am - 7am CST. I have started to notice that it is progressively taking longer after every event for you guys to do a turn around and start over. ---
**Author:** ![Frozensilent](https://avatars.discourse-cdn.com/v4/letter/f/43a26b/32.png) [@Frozensilent](https://community.gemsofwar.com/u/Frozensilent)\ **Post date:** [February 20, 2017, 10:12am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/56 "2017-02-20T10:12:32Z")
As busy as you guys are trying to fix this thanks for keeping us all updated here. I’m sure there’s tons of anxious people wanting this fixed and we understand the pressure for you guys. Thanks! ---
**Author:** ![MuzzAldrin](https://avatars.discourse-cdn.com/v4/letter/m/3bc359/32.png) [@MuzzAldrin](https://community.gemsofwar.com/u/MuzzAldrin)\ **Post date:** [February 20, 2017, 10:14am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/57 "2017-02-20T10:14:12Z")
A friend of mine is telling me that he is playing PVP right now, while it is still down for me. He was also able to donate to the guild, while I recieved no Mail. He is on PS Pro I might add ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 10:24am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/58 "2017-02-20T10:24:19Z")
Yep - it messed up a little bit of data on some players who got into the game the first hour or so after reset. Everyone who comes in after you will be fine We have a fix for everyone deploying out on Xbox right now to test… PS4 will follow once we confirm the fix on Xbox. ---
**Author:** ![MuzzAldrin](https://avatars.discourse-cdn.com/v4/letter/m/3bc359/32.png) [@MuzzAldrin](https://community.gemsofwar.com/u/MuzzAldrin)\ **Post date:** [February 20, 2017, 10:27am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/59 "2017-02-20T10:27:29Z")
Do we get our Gold back? ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 10:31am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/60 "2017-02-20T10:31:48Z")
I think you may need to contact support for that, sorry. [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new) [Previous page](https://community.gemsofwar.com/t/consoles-event-reset/20326.md?page=2) [Next page](https://community.gemsofwar.com/t/consoles-event-reset/20326.md?page=4)