# Consoles event reset? **URL:** \ **Category:** Support\ **Created:** [February 20, 2017, 7:12am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326 "2017-02-20T07:12:55Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [February 20, 2017, 7:12am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/1 "2017-02-20T07:12:56Z")
So i just logged in and i can see the new troop but it look like the last event didin’t reset and i didin’t received my rewards also Edit: this is xbox and ps4 issue @Nimhain , @Sirrian please help ---
**Author:** ![anon43026234](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\ **Post date:** [February 20, 2017, 7:16am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/2 "2017-02-20T07:16:10Z")
Same for me. ---
**Author:** ![Rojo1](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@Rojo1](https://community.gemsofwar.com/u/Rojo1)\ **Post date:** [February 20, 2017, 7:22am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/3 "2017-02-20T07:22:43Z")
That figures! ---
**Author:** ![N3WDAWN](https://avatars.discourse-cdn.com/v4/letter/n/5f9b8f/32.png) [@N3WDAWN](https://community.gemsofwar.com/u/N3WDAWN)\ **Post date:** [February 20, 2017, 7:36am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/4 "2017-02-20T07:36:52Z")
Wow this is disappointing, I hope it resets soon. ---
**Author:** ![Hejsa](https://avatars.discourse-cdn.com/v4/letter/h/ac8455/32.png) [@Hejsa](https://community.gemsofwar.com/u/Hejsa)\ **Post date:** [February 20, 2017, 7:45am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/5 "2017-02-20T07:45:11Z")
Yeah, no reset on ps4 either. ---
**Author:** ![RyuuHou24](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ryuuhou24/32/12760_2.png) [@RyuuHou24](https://community.gemsofwar.com/u/RyuuHou24)\ **Post date:** [February 20, 2017, 7:49am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/6 "2017-02-20T07:49:08Z")
The new troops are in the store, the actual guild and PVP resets though are probably slightly delayed. That’s how it usually is in my experience. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [February 20, 2017, 7:50am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/7 "2017-02-20T07:50:18Z")
Usually new event and troop are released at the same time ---
**Author:** ![anon43026234](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\ **Post date:** [February 20, 2017, 7:53am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/8 "2017-02-20T07:53:13Z")
No, both happen at the same time, at least on xbox one. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [February 20, 2017, 7:54am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/9 "2017-02-20T07:54:16Z")
Something is amiss! Still have a legendary task, no reset. PS UK. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [February 20, 2017, 7:55am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/10 "2017-02-20T07:55:35Z")
I see @Sirrian answer the other post but it look like he doesn’t care about this ---
**Author:** ![unGreu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ungreu/32/9870_2.png) [@unGreu](https://community.gemsofwar.com/u/unGreu)\ **Post date:** [February 20, 2017, 7:56am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/11 "2017-02-20T07:56:00Z")
another day another error, classic gow devs work ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 7:56am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/12 "2017-02-20T07:56:07Z")
No we’re currently checking it out! ---
**Author:** ![RyuuHou24](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ryuuhou24/32/12760_2.png) [@RyuuHou24](https://community.gemsofwar.com/u/RyuuHou24)\ **Post date:** [February 20, 2017, 7:56am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/13 "2017-02-20T07:56:14Z")
The troops are IN the store, so…clearly PS4 is slightly delayed this week. I literally bought the new troop glory chests, so. The actual reset should come soon enough. ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 20, 2017, 7:59am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/14 "2017-02-20T07:59:35Z")
Okay - we’re seeing PvP has reset just fine on our consoles here. Also, we’re seeing all items in the store appearing correctly… so I’m not certain what the issue is… we’ll keep investigating. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [February 20, 2017, 8:01am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/15 "2017-02-20T08:01:28Z")
> [@Sirrian](#): > > Okay - we’re seeing PvP has reset just fine on our consoles here. Also, we’re seeing all items in the store appearing correctly… so I’m not certain what the issue is… we’ll keep investigating. Ty for the reply i will check and confirm Edit: still no reset for me > [@Rickygervais](#): > > Also, we’re seeing all items in the store appearing correctly… The item in the store was not an issue, only the event who didin’t reset at the same time then troops ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/a/6aec9c42c167e3197542a2b400fc66c6fe789533.jpg) ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [February 20, 2017, 8:14am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/16 "2017-02-20T08:14:27Z")
Can anyone affected by this fully close the game and restart the game? Then let us know if it still haven’t reset. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [February 20, 2017, 8:17am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/17 "2017-02-20T08:17:37Z")
I did it twice, still no reset for me ---
**Author:** ![Renacht](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@Renacht](https://community.gemsofwar.com/u/Renacht)\ **Post date:** [February 20, 2017, 8:17am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/18 "2017-02-20T08:17:39Z")
yes, problem persists after restarting ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [February 20, 2017, 8:18am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/19 "2017-02-20T08:18:55Z")
Are you on PS4 or Xbox? ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [February 20, 2017, 8:19am UTC](https://community.gemsofwar.com/t/consoles-event-reset/20326/20 "2017-02-20T08:19:52Z")
> [@Nimhain](#): > > Are you on PS4 or Xbox? Xbox, im trying hard reset now Edit: hard reset also didin’t work [Next page](https://community.gemsofwar.com/t/consoles-event-reset/20326.md?page=2)