# Console Server Migration **URL:** \ **Category:** Official News\ **Created:** [January 23, 2017, 3:58pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822 "2017-01-23T15:58:06Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [January 23, 2017, 3:58pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/1 "2017-01-23T15:58:06Z")
Hey, Console Folks! It’s your turn for server migration this week! Hopefully, most of the problems were found and fixed with the PC/Mobile migration last week, but I’m sure there will be a couple of issues as we move you across, unique to consoles! Hopefully they’re minor, but regardless, we have the whole team standing by to address anything that comes our way. Migrations will probably start about 6-7 hours after this post, and we’ll create a stickied thread to keep you updated as we did for the PC/Mobile version last week! ---
**Author:** ![Raphius](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/raphius/32/6427_2.png) [@Raphius](https://community.gemsofwar.com/u/Raphius)\ **Post date:** [January 23, 2017, 4:20pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/2 "2017-01-23T16:20:14Z")
Wait… they didn’t start already? I figured that was the reason for all the server craziness with people being kicked from their guilds, showing wrong numbers, chat going crazy, etc… separate issue? ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [January 23, 2017, 4:20pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/3 "2017-01-23T16:20:58Z")
That’s old servers’ dying gasp, I’m afraid… it’s why we’re getting people out as fast as we can! ---
**Author:** ![Smuggler007](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smuggler007/32/5320_2.png) [@Smuggler007](https://community.gemsofwar.com/u/Smuggler007)\ **Post date:** [January 23, 2017, 9:04pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/4 "2017-01-23T21:04:03Z")
Must be dying alright. Proceed with caution, Everyone. ---
**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Post date:** [January 23, 2017, 9:44pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/5 "2017-01-23T21:44:27Z")
I already galloped out before the game went nuclear and just destroyed everything around me. Start the procedure anytime 🙂 ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [January 24, 2017, 9:28am UTC](https://community.gemsofwar.com/t/console-server-migration/18822/6 "2017-01-24T09:28:56Z")
I notice that the Server Migration thread has been closed, so I didn’t know where to post this comment. I had no problems playing yesterday (Monday, January 23). However, this morning, from 3:00am - 3:30am Central Time, I get a Server Error message following the “Loading…” screen. It states, “Our servers are currently experiencing difficulties. We’re working to fix the problem. Please wait a few minutes and restart the game.” Considering that the original Console Migration thread had been closed without reporting any real problems, I guess that I am surprised that I am receiving this message this morning. Are there issues that are still being addressed with respect to console (Xbox) server migration? ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [January 24, 2017, 9:34am UTC](https://community.gemsofwar.com/t/console-server-migration/18822/7 "2017-01-24T09:34:24Z")
Assuming you’re referring to this post/thread: > [@Console Server Migration - Status & Updates](http://community.gemsofwar.com/t/console-server-migration-status-updates/18823): > > We’ll keep the status of the console server migration in this post, with notable events listed (most recent at the bottom). Jan 23, 4:00pm GMT: Announcement that migrations will start in about 6 hours Jan 23, 10:30pm GMT: Migrations have yet to start. Doing some fine tuning before we kick it off. Jan 24, 12:30am GMT: Migration of XB1 servers have started. About 6% of XB1 players have been moved across to new servers. Jan 24, 2:30am GMT: All XB1 players have been moved across to the new ser… Then it’s closed so it can be posted in only by devs, allowing it to be only about the status of the migration rather than comments while it’s occurring. It is still on going from the looks of it, and @sirrian did mention in the updates that they had some issues with XBox migrations. So keep an eye on the thread, and I guess posting any issues in this thread is the best idea. ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [January 24, 2017, 9:37am UTC](https://community.gemsofwar.com/t/console-server-migration/18822/8 "2017-01-24T09:37:01Z")
OK. Thank you for the response. Considering that the 4am GMT message was posted 5 to 6 hours ago, I just thought that I would note that I am unable to sign on on Xbox One with the message received as stated. Normally completely quit out of the game when I am done playing, and have quit several times this morning after receiving that message. Thanks again! ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [January 24, 2017, 11:11am UTC](https://community.gemsofwar.com/t/console-server-migration/18822/9 "2017-01-24T11:11:25Z")
Saw message from @Sirrian about server migration being complete at 11am GMT. At 11:05am GMT, I am still receiving the same “Our servers are currently experiencing difficulties” message on Xbox One. Please note that I started from a clean boot of Xbox One, after having quit the game the last time I attempted connecting earlier this morning. Submitted a support ticket 15 or 20 minutes ago for tracking purposes. EDIT: Same “server difficulties” login result an hour later, at 6am Central Time. Unable to log in. Edit 2: Same issue at 7:30am Central Time / 1:30pm GMT. Cannot check again until after work today. ---
**Author:** ![Smuggler007](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smuggler007/32/5320_2.png) [@Smuggler007](https://community.gemsofwar.com/u/Smuggler007)\ **Post date:** [January 24, 2017, 2:13pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/10 "2017-01-24T14:13:44Z")
A noticeable improvement! No issues so far from what we can tell. XB1 ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [January 24, 2017, 2:55pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/11 "2017-01-24T14:55:39Z")
Hi @EnsignGarak, We’ll have our team back in the office about 8 hours from now. I’ll get leave a note for them about your connection issues. ---
**Author:** ![Bazzoosk](https://avatars.discourse-cdn.com/v4/letter/b/8797f3/32.png) [@Bazzoosk](https://community.gemsofwar.com/u/Bazzoosk)\ **Post date:** [January 24, 2017, 4:43pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/12 "2017-01-24T16:43:46Z")
I also am having the same issue with Xbox as stated above. I am unable to log in as of EST 11:30am ---
**Author:** ![Smuggler007](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smuggler007/32/5320_2.png) [@Smuggler007](https://community.gemsofwar.com/u/Smuggler007)\ **Post date:** [January 24, 2017, 4:46pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/13 "2017-01-24T16:46:31Z")
Okay, my brother had no issues when he logged in. I did however. Got the ‘Unable to connect to servers’. It disrupted the normal splashscreens rotation some three times after I hit Retry. After I got the news screen, I quit and relaunched the game. Been playing smoothly and I received the normal mail for my daily login. Not sure if the error is due to many players worldwide logging in at once aka peak hours, or for being the second one to launch their own account from the same console. It’s still playing normally. Great job, Devs! ---
**Author:** ![Isis\_Kitty](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/isis_kitty/32/9189_2.png) [@Isis\_Kitty](https://community.gemsofwar.com/u/Isis_Kitty)\ **Post date:** [January 24, 2017, 4:50pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/14 "2017-01-24T16:50:59Z")
Interestingly enough, I am having a similar issue that @EnsignGarak is having, but I am on mobile. It just started yesterday, and only happens when I am on my home wifi. I submitted a ticket to zendesk about the issue, but I thought I would mention it here as well. ---
**Author:** ![j3s](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/j3s/32/17819_2.png) [@j3s](https://community.gemsofwar.com/u/j3s)\ **Post date:** [January 24, 2017, 7:53pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/15 "2017-01-24T19:53:17Z")
I’ve also been experiencing the same issue as @EnsignGarak ever since @Sirrian posted that the migration was complete. Attempting to launch the game on the XB1 results in an continual “servers are experiencing difficulties” error. ---
**Author:** ![Bazzoosk](https://avatars.discourse-cdn.com/v4/letter/b/8797f3/32.png) [@Bazzoosk](https://community.gemsofwar.com/u/Bazzoosk)\ **Post date:** [January 24, 2017, 10:51pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/16 "2017-01-24T22:51:24Z")
6 hours later still getting the same results. I made a new account with my mobile and that is working fine. XB1 continues to tell me “servers are experiencing difficulties” error. I have restarted multiple times now. Any chance we can get an update? ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [January 24, 2017, 10:56pm UTC](https://community.gemsofwar.com/t/console-server-migration/18822/17 "2017-01-24T22:56:26Z")
Mobile is on a different setup that consoles (though they are also on the new servers now), so the only thing that really confirms is that the servers aren’t completely dead. It’s coming up to 10am AEST now, so I’m assuming people are in the office and working on the issue as we speak. Hopefully there will be an update soon. EDIT: > [@CONSOLE: New Hotfix Update Incoming!](http://community.gemsofwar.com/t/console-new-hotfix-update-incoming/18889): > > Hey everyone, So just a heads up, we’ll be releasing a new hotfix update for consoles within the next few hours. We discovered a critical bug when it came to new players for the server migrations (purely through chance), and we’ve had to quickly put together a build with the change that allows new players to access the game. This is not a big feature/bug fix update as we were worried to change too much and go through certification hell once again. We did manage to make a couple of quick change… ---
**Author:** ![GoldPhoenix0](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/goldphoenix0/32/35599_2.png) [@GoldPhoenix0](https://community.gemsofwar.com/u/GoldPhoenix0)\ **Post date:** [January 25, 2017, 12:02am UTC](https://community.gemsofwar.com/t/console-server-migration/18822/18 "2017-01-25T00:02:08Z")
Hey @EnsignGarak, @j3s, and @Bazzoosk, Unfortunately, during the server migration, we did notice that there was a period of about 1-2 hours where players were getting extra data into their account which was causing the game to produce these errors. This problem should no longer be happening, but is taking a bit of time before it is remedied. Good news though, I’ve looked into it and your accounts should be working again! Could you check to see if you are getting the same errors now? Apologies for the inconvenience. ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [January 25, 2017, 12:09am UTC](https://community.gemsofwar.com/t/console-server-migration/18822/19 "2017-01-25T00:09:23Z")
I got a “Gems of War needs an update” message upon trying to launch the game. That’s new. Will let you know more in a bit… EDIT: Hooray! I’m in! Daily Bonus looks like it has calculated correctly. Now I have to check some other stuff. Thanks so much @GoldPhoenix0 !!! ---
**Author:** ![Bazzoosk](https://avatars.discourse-cdn.com/v4/letter/b/8797f3/32.png) [@Bazzoosk](https://community.gemsofwar.com/u/Bazzoosk)\ **Post date:** [January 25, 2017, 12:44am UTC](https://community.gemsofwar.com/t/console-server-migration/18822/20 "2017-01-25T00:44:41Z")
I am up and running, thank you so much for fixing this. Your the best! [Next page](https://community.gemsofwar.com/t/console-server-migration/18822.md?page=2)