# CONSOLE: Pop Goes The Weasel

**URL:** <https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414>\
**Category:** Official News\
**Created:** [September 17, 2017, 11:31pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414 "2017-09-17T23:31:05Z")\
**Posts on this page:** 17\
**Page:** 2

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [September 18, 2017, 9:40am UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/21 "2017-09-18T09:40:26Z")

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Ozball I mythiced mine first thing this morning. What shall I do?

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**Author:** ![The\_Unforgiven](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/the_unforgiven/32/24199_2.png) [@The\_Unforgiven](https://community.gemsofwar.com/u/The_Unforgiven)\
**Post date:** [September 18, 2017, 10:24am UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/22 "2017-09-18T10:24:58Z")

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So did I. Can’t be bothered contacting support again

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**Author:** ![MadOrange](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/madorange/32/23351_2.png) [@MadOrange](https://community.gemsofwar.com/u/MadOrange)\
**Post date:** [September 18, 2017, 10:49am UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/23 "2017-09-18T10:49:42Z")

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I have bought 5 so we gonna get missing Arcanes sent to us?

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**Author:** ![Zach](https://avatars.discourse-cdn.com/v4/letter/z/51bf81/32.png) [@Zach](https://community.gemsofwar.com/u/Zach)\
**Post date:** [September 18, 2017, 10:54am UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/24 "2017-09-18T10:54:04Z")

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Well that’s just great, I already bought 12. So do we all have to submit a ticket if we got ripped off?

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [September 18, 2017, 10:55am UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/25 "2017-09-18T10:55:48Z")

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Everybody should have long ago learned early purchases can be bugged. But sometimes in our favor 😉

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [September 18, 2017, 12:56pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/26 "2017-09-18T12:56:03Z")

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To those who bought the pack when it only had one arcane in it, submit a ticket to support and they should be able to sort you out.

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [September 18, 2017, 12:58pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/27 "2017-09-18T12:58:16Z")

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Ozball, go to bed.

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [September 18, 2017, 12:58pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/28 "2017-09-18T12:58:40Z")

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But yes, please submit a support ticket and we will be more than happy to sort you out.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [September 18, 2017, 3:28pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/29 "2017-09-18T15:28:11Z")

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I must say this is really funny to see people trying to do the same meta then pc. They have no idea the team is easy to beat now 🙂

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [September 18, 2017, 5:55pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/30 "2017-09-18T17:55:48Z")

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Done. Ten wotsits.

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**Author:** ![Yourmum](https://avatars.discourse-cdn.com/v4/letter/y/7ea924/32.png) [@Yourmum](https://community.gemsofwar.com/u/Yourmum)\
**Post date:** [September 18, 2017, 6:03pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/31 "2017-09-18T18:03:52Z")

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Got a response for my ticket.

He wants to see “images of your purchases with either your email address on them or your player name.”

?

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**Author:** ![Zach](https://avatars.discourse-cdn.com/v4/letter/z/51bf81/32.png) [@Zach](https://community.gemsofwar.com/u/Zach)\
**Post date:** [September 18, 2017, 6:08pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/32 "2017-09-18T18:08:28Z")

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What the hell does that even mean? It’s like they don’t understand how their own game works! I’m still waiting for a response, no doubt I’ll get the same strange reply.

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**Author:** ![Yourmum](https://avatars.discourse-cdn.com/v4/letter/y/7ea924/32.png) [@Yourmum](https://community.gemsofwar.com/u/Yourmum)\
**Post date:** [September 18, 2017, 6:12pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/33 "2017-09-18T18:12:08Z")

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I think he may think I’m talking about an actual cash purchase? Which I understand the need for proof of.

Replied to him trying to clarify…

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**Author:** ![Yourmum](https://avatars.discourse-cdn.com/v4/letter/y/7ea924/32.png) [@Yourmum](https://community.gemsofwar.com/u/Yourmum)\
**Post date:** [September 18, 2017, 6:42pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/34 "2017-09-18T18:42:24Z")

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Misunderstanding sorted out and issue resolved to my satisfaction. Good work guys.

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**Author:** ![Zach](https://avatars.discourse-cdn.com/v4/letter/z/51bf81/32.png) [@Zach](https://community.gemsofwar.com/u/Zach)\
**Post date:** [September 18, 2017, 7:21pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/35 "2017-09-18T19:21:24Z")

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All sorted, 505 coming through with the very generous response. 5/5

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [September 18, 2017, 9:07pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/36 "2017-09-18T21:07:50Z")

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Did you contact 505 or our in house support?

Our in house team have been prepped on this issue and are ready to help.

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<div class="post-metadata">

**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [September 18, 2017, 10:55pm UTC](https://community.gemsofwar.com/t/console-pop-goes-the-weasel/30414/37 "2017-09-18T22:55:01Z")

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I did this morning around 12 hours ago, hopefully there’s a reply waiting for me when I get up in the morning. Night night.

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