# Console 2.1.5 Known Issues

**URL:** <https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682>\
**Category:** Official News\
**Created:** [December 15, 2016, 11:26pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682 "2016-12-15T23:26:51Z")\
**Posts on this page:** 20\
**Page:** 24

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [January 15, 2017, 5:34pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/467 "2017-01-15T17:34:05Z")

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Server problem are back

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**Author:** ![Salibu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/salibu/32/23083_2.png) [@Salibu](https://community.gemsofwar.com/u/Salibu)\
**Post date:** [January 15, 2017, 7:27pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/468 "2017-01-15T19:27:37Z")

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Im no longer in my guild on console. Thought i got booted even thiugh ive played and donated a ton. Only to find i cant join a guild either. Are you bleeping kidding me. I was gonna use my 5k seals saved up since we hit high chest seals this week and nothing. Im not even in my guild.

This is retarded.

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [January 15, 2017, 8:34pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/469 "2017-01-15T20:34:42Z")

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Some of the folks in my guild have lost gold and troops. Abynissia was one. They’re not happy. As the leader there’s only so much I can do. It’s very very frustrating and a few are seriously questioning their involvement in the game. I have some reassurance to give that’s for sure.

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [January 15, 2017, 8:59pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/470 "2017-01-15T20:59:25Z")

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If you’re getting an error message saying “You are not in a guild” then you are still in a guild. It’s just a connection issue. If you were actually booted from your guild you’d get the guild browse/create window instead.

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**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://community.gemsofwar.com/u/Justin)\
**Post date:** [January 15, 2017, 10:23pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/471 "2017-01-15T22:23:01Z")

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Lately it sometimes actually shows that screen, too. However, restarting has been fixing it for me.

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**Author:** ![VegaDark541](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vegadark541/32/7875_2.png) [@VegaDark541](https://community.gemsofwar.com/u/VegaDark541)\
**Post date:** [January 15, 2017, 10:54pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/472 "2017-01-15T22:54:23Z")

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I can’t get guild chat to work about 80% of the time. You guys are lucky you can even communicate with guild mates in chat to find out they lost stuff, lol. When I try and open chat it’s just an indefinite loading spin and I have to restart the game

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [January 15, 2017, 11:54pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/473 "2017-01-15T23:54:41Z")

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Wrong traduction of coccatrix third trait (entrapment) suppose to be in french

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/a/2af2424db10021713c3886988d5263eb4b9ffd7a.JPG)

Also text saying (inflige double dégâts de crânes aux **les** ennemis enchevêtrées)

( **les** ) doesn’t fit in the sentence

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**Author:** ![Verdugo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verdugo/32/9407_2.png) [@Verdugo](https://community.gemsofwar.com/u/Verdugo)\
**Post date:** [January 16, 2017, 12:39am UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/474 "2017-01-16T00:39:21Z")

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I take it they contacted support? If not, I’d try that.

If support can’t do anything I’d seriously question why not, especially since it might be their only mythic and they don’t play much, etc.

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [January 16, 2017, 12:40am UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/475 "2017-01-16T00:40:43Z")

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Support did nothing because they wanted proof. The server issues are really spoiling things and I see that the pc guys are having problems currently too.

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**Author:** ![Verdugo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verdugo/32/9407_2.png) [@Verdugo](https://community.gemsofwar.com/u/Verdugo)\
**Post date:** [January 16, 2017, 12:57am UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/476 "2017-01-16T00:57:16Z")

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Funny you mention proof! I actually took a picture of all my personal guild stats and resources in case something similar happened to me, just like what you mentioned above.

I’d pm Nimhain and try to solve this. Asking for proof of a lost troop is utter nonsense, in my opinion. What was he meant to do…? Take a pic of ALL his troops in case this happened? Just…no.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [January 16, 2017, 1:08am UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/477 "2017-01-16T01:08:32Z")

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Look like the support quality dropped alot after holiday, i remember before christmas we had more answer and more support, i might be wrong but this is the way i feel right now

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [January 16, 2017, 7:56am UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/478 "2017-01-16T07:56:32Z")

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I actually sorted it out via one of the guys but I really don’t like to bother them with that kind of thing because they have enough to do already I’m sure!

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**Author:** ![Smuggler007](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smuggler007/32/5320_2.png) [@Smuggler007](https://community.gemsofwar.com/u/Smuggler007)\
**Post date:** [January 16, 2017, 4:50pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/479 "2017-01-16T16:50:40Z")

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Grand Inquisitor’s spell freezes the battle. Enemy troop unaffected. Must hit Retreat to exit. Seems to happen when using the Priest class with your hero on the same team. When Grand Inquisitor has a non-hero on the team, he functions normally.

Dust Devil sends one of the three remaining ally troops to the bottomless screen… The affected ally still works and can be attacked still. Must use the LB plus A, X, B, or Y to see its current state.

XB1

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [January 16, 2017, 5:14pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/480 "2017-01-16T17:14:04Z")

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Server issues strike back

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**Author:** ![Zach](https://avatars.discourse-cdn.com/v4/letter/z/51bf81/32.png) [@Zach](https://community.gemsofwar.com/u/Zach)\
**Post date:** [January 16, 2017, 5:22pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/481 "2017-01-16T17:22:31Z")

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Getting constant ‘not in a guild’ errors on Xbone, normally it’s fixed after 1 reset but I’ve tried a dozen times or so and it’s still borked.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [January 16, 2017, 5:25pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/482 "2017-01-16T17:25:08Z")

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It is weird i was expecting console would get less problem since they didin’t start to migrate us

I was thinking if less people on the server it would run smoothly but apparently not

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [January 16, 2017, 5:30pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/483 "2017-01-16T17:30:32Z")

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Just switched to gf’s account and got the not in guild error three times, the game actually loaded the first time but I Daren’t open email when I get not in a guild message! Mongo errors and game won’t even load up now. This is really bad! Hope the guys get it fixed soon.

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**Author:** ![Alpheon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alpheon/32/52212_2.png) [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\
**Post date:** [January 16, 2017, 10:36pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/484 "2017-01-16T22:36:08Z")

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@Fred: Thanks for your report! I believe we’ve tracked down the issue and it should be fixed now 🙂

Everyone else: As Sirrian has mentioned, the server migration has been rough and it’s unfortunately affecting us over on the consoles. We’re also doing our own preparations for the migration, so please bare with us.

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**Author:** ![Carolilya](https://avatars.discourse-cdn.com/v4/letter/c/b9e5f3/32.png) [@Carolilya](https://community.gemsofwar.com/u/Carolilya)\
**Post date:** [January 16, 2017, 11:06pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/485 "2017-01-16T23:06:41Z")

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Something I noticed today on PS4: I never received my daily login “15 seals” to claim.

I also noticed that when the PvP event is reset, I will receive a PvP notification with 0 wins and 0 defeats.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [January 16, 2017, 11:22pm UTC](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682/486 "2017-01-16T23:22:32Z")

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> [@Carolilya](#):
>
> I will receive a PvP notification with 0 wins and 0 defeats

Happened to me also and i think it is because you had some defense win or lost before the reset and you didin’t collect it so the yellow exclamation still flash but since the event is reseted you not getting win or lost cause it is a new event

[Previous page](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682.md?page=23)

[Next page](https://community.gemsofwar.com/t/console-2-1-5-known-issues/16682.md?page=25)
