# Connection problems on XBox1

**URL:** <https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463>\
**Category:** Support\
**Created:** [November 18, 2016, 12:01pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463 "2016-11-18T12:01:58Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [November 18, 2016, 12:01pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/1 "2016-11-18T12:01:58Z")

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It won’t let me get into my guild and it won’t do pvp the last 24 hours! This is Xbox one btw!

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**Author:** ![KingDonaldTrump](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingdonaldtrump/32/13877_2.png) [@KingDonaldTrump](https://community.gemsofwar.com/u/KingDonaldTrump)\
**Post date:** [November 18, 2016, 12:08pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/2 "2016-11-18T12:08:07Z")

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Another guild had that issue recently. Which one are you in?

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [November 18, 2016, 12:11pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/3 "2016-11-18T12:11:07Z")

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we are ranked number 13

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**Author:** ![KingDonaldTrump](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingdonaldtrump/32/13877_2.png) [@KingDonaldTrump](https://community.gemsofwar.com/u/KingDonaldTrump)\
**Post date:** [November 18, 2016, 12:15pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/4 "2016-11-18T12:15:10Z")

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The other guild was top 5, LeMans?

The devs ended up disbanding their guild. Seems like they didnt replace their progress either. Hopefully that doesnt happen to you. Youll need to contact support directly

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**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\
**Post date:** [November 18, 2016, 12:16pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/5 "2016-11-18T12:16:12Z")

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I’ve relabelled and recategorised this, hope you don’t mind. Pinging @Nimhain @Sirrian too.

And as @KingDonaldTrump says, worth raising a ticket.

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [November 18, 2016, 12:16pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/6 "2016-11-18T12:16:44Z")

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I cannot remember the name but the one in front of us is Achievementelite or something like that!

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [November 18, 2016, 12:18pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/7 "2016-11-18T12:18:05Z")

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Thank you!

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [November 18, 2016, 12:56pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/8 "2016-11-18T12:56:33Z")

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Warframe or something like that may be the name of the guild! I know we are 13 or maybe 12 but I think 13!

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [November 18, 2016, 2:20pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/9 "2016-11-18T14:20:44Z")

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1. If this data corruption in not limited to ‘The LeManz’ guild the developers and any DBAs should seriously look at the servers.
2. I saw a post from a former member of ‘The LeManz’ on the Xbox club he was looking for a top 10 guild. I surprised that the support team did not create a new guild for them with the exact same number of Trophies they previously had. Doesn’t seem fair to me looking in from the outside.
3. Yesterdays as a lighthearted joke a “extremely active player” that started a new guild was asking me when the Guild Update would arrive to Nerf all the top guilds. IF this issue is not contained to one guild, it looks like he got his wish.

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [November 18, 2016, 2:25pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/10 "2016-11-18T14:25:09Z")

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Sheesh, let the devs sleep in peace. He needs to send a support ticket.

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [November 18, 2016, 2:44pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/11 "2016-11-18T14:44:25Z")

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> [@UKresistance](#):
>
> Sheesh, let the devs sleep in peace. He needs to send a support ticket.

1. In defense of @Jainus Using the ‘@’ is not like sending an Amber Alert to their cell phones.
2. I don’t think you would be so relaxed it this was effecting you, and your guild had to be disbanded, loosing all your Trophies.

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [November 18, 2016, 2:47pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/12 "2016-11-18T14:47:20Z")

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Aren’t you in my guild? support tickets cam fix a lot, and what it can’t they escalate to the devs.

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [November 18, 2016, 2:52pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/13 "2016-11-18T14:52:41Z")

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> [@UKresistance](#):
>
> Aren’t you in my guild? support tickets cam fix a lot, and what it can’t they escalate to the devs.

No, I’m not. Yes Support has always been great. If what previously mention guild member wrote is true its concerning (and should be for any top guild)

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**Author:** ![KingDonaldTrump](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingdonaldtrump/32/13877_2.png) [@KingDonaldTrump](https://community.gemsofwar.com/u/KingDonaldTrump)\
**Post date:** [November 18, 2016, 2:53pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/14 "2016-11-18T14:53:37Z")

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Lmao. Someones buckled drunk

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [November 18, 2016, 2:56pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/15 "2016-11-18T14:56:21Z")

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yeah I’m drunk lol

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**Author:** ![Smuggler007](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smuggler007/32/5320_2.png) [@Smuggler007](https://community.gemsofwar.com/u/Smuggler007)\
**Post date:** [November 18, 2016, 5:22pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/16 "2016-11-18T17:22:24Z")

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I don’t think the trophy thing is the issue since they are attributed to the individual who earned them on their own. Its the mana masteries that many of its members contributed that are likely to be lost when a guild is disbanded. Still, can’t the devs just adjust those [mana masteries] accordingly with a new guild and send a mass invite for all disbanded members to accept? Problem easily solved?

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**Author:** ![Eightball](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@Eightball](https://community.gemsofwar.com/u/Eightball)\
**Post date:** [November 19, 2016, 4:47am UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/17 "2016-11-19T04:47:39Z")

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@rojo I am in the same guild and also have been unable to play. The guild name is WARFRAME. Sent a message to support and awaiting a reply.

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [November 19, 2016, 10:59am UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/18 "2016-11-19T10:59:38Z")

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Let me know what you find out!

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [November 19, 2016, 10:48pm UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/19 "2016-11-19T22:48:22Z")

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Eightball I sent a ticket as well! This is ridiculous!

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**Author:** ![Eightball](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@Eightball](https://community.gemsofwar.com/u/Eightball)\
**Post date:** [November 20, 2016, 12:12am UTC](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463/20 "2016-11-20T00:12:35Z")

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Still have not heard anything. I will send them one every day. I will b  
pissed if they disband us and we lose the #13 spot. Wish i could get in  
touch with more of our guild.

[Next page](https://community.gemsofwar.com/t/connection-problems-on-xbox1/15463.md?page=2)
