# Compensation (For XBox One & PS4 Server Issues) **URL:** \ **Category:** Official News\ **Created:** [September 21, 2018, 5:33am UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229 "2018-09-21T05:33:52Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [September 21, 2018, 5:33am UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/1 "2018-09-21T05:33:52Z")
Good tidings, adventurers! We have mailed out compensation for the server issues console experienced over the weekend. Make sure to check your in-game mail to claim some rewards. Thank you for your patience during this time. We are looking into ways to ensure this doesnโ€™t happen in the future. ---
**Author:** ![TheDragonSeoul](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thedragonseoul/32/17754_2.png) [@TheDragonSeoul](https://community.gemsofwar.com/u/TheDragonSeoul)\ **Post date:** [September 21, 2018, 6:29am UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/2 "2018-09-21T06:29:50Z")
![IMG_0015](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/9/39796515acb07238b10d81b88b330f8b3496e084.jpeg) ---
**Author:** ![mld-81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mld-81/32/63170_2.png) [@mld-81](https://community.gemsofwar.com/u/mld-81)\ **Post date:** [September 21, 2018, 6:05pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/3 "2018-09-21T18:05:32Z")
I see the server issues are back again, just when Iโ€™m trying to do guild wars ๐Ÿ‘Ž ---
**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\ **Post date:** [September 21, 2018, 6:08pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/4 "2018-09-21T18:08:00Z")
Iโ€™m starting to wondering if all these events at the one time are the problem for the server issues. Your servers can not handle the traffic? Game is becoming unplayable on a regular basis. Not good for business ---
**Author:** ![Calv1n](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/calv1n/32/28721_2.png) [@Calv1n](https://community.gemsofwar.com/u/Calv1n)\ **Post date:** [September 21, 2018, 7:20pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/5 "2018-09-21T19:20:19Z")
Pretty unplayable again on the PS4. After losing over $100 in gems in the last event by being unable to play the sigils I purchased Iโ€™m very concerned with this recurring server issue. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [September 21, 2018, 7:24pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/6 "2018-09-21T19:24:21Z")
> [@Ps4 servers are down and slow again.... it must be the weekend!](https://community.gemsofwar.com/t/ps4-servers-are-down-and-slow-must-be-friday/46252): > > Well the weekend has arrived and you know what that brings! Ps4 getting hit early this week. Usually our servers get hit last. Enjoy. laughing+1+1 Good luck dev team and letโ€™s hope this is fixed before Sunday. Please and thank you. Good day. Is this compensation for the past or the present??? ๐Ÿคฆโ€โ™‚๏ธ๐Ÿคทโ€โ™‚๏ธ ๐Ÿ˜‚๐Ÿคฃ Good luck devs and letโ€™s hope you knock this out before Sunday. ๐Ÿ‘โœŠ ---
**Author:** ![mld-81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mld-81/32/63170_2.png) [@mld-81](https://community.gemsofwar.com/u/mld-81)\ **Post date:** [September 21, 2018, 7:35pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/7 "2018-09-21T19:35:26Z")
Maybe itโ€™s time to quit the game after almost 3 years of playing ๐Ÿ™ ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [September 21, 2018, 7:40pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/8 "2018-09-21T19:40:08Z")
> [@mld-81](#): > > Maybe itโ€™s time to quit the game after almost 3 years of playing ๐Ÿ™ Just the weekends! ๐Ÿ˜œ ---
**Author:** ![KYLENATOR001](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kylenator001/32/33983_2.png) [@KYLENATOR001](https://community.gemsofwar.com/u/KYLENATOR001)\ **Post date:** [September 21, 2018, 7:48pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/9 "2018-09-21T19:48:00Z")
![tenor%20(2)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/6/f6f35d5ae1cb079499b08f2fe29f518cc24ab81b.gif) ---
**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\ **Post date:** [September 21, 2018, 7:52pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/10 "2018-09-21T19:52:50Z")
Youโ€™re not allowed! ๐Ÿ˜„๐Ÿ˜„๐Ÿ˜„ ---
**Author:** ![TJTimebomb](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tjtimebomb/32/40239_2.png) [@TJTimebomb](https://community.gemsofwar.com/u/TJTimebomb)\ **Post date:** [September 21, 2018, 8:53pm UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/11 "2018-09-21T20:53:15Z")
Glad I did a ton of Bounty last night because here it is the weekend and this seems to be unplayable. I guess iโ€™ll Check back on Sunday when people come back to work and fix it. Sorry devs no disrespect just facts โ€ฆ ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [September 23, 2018, 5:59am UTC](https://community.gemsofwar.com/t/compensation-for-xbox-one-ps4-server-issues/46229/12 "2018-09-23T05:59:26Z")
Our developers worked remotely to fix this issues as soon as we could. We have been investigating them this week and will continue to do so. We are sorry for the inconvenience, and are doing our best to get to the bottom of this.