# \[Close and re-open game :) \]Bug or is it just me

**URL:** <https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883>\
**Category:** Bug Reports\
**Created:** [January 21, 2022, 12:34am UTC](https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883 "2022-01-21T00:34:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![blondie1](https://avatars.discourse-cdn.com/v4/letter/b/3bc359/32.png) [@blondie1](https://community.gemsofwar.com/u/blondie1)\
**Post date:** [January 21, 2022, 12:34am UTC](https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883/1 "2022-01-21T00:34:24Z")

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In the Class Trial the shop is blank…unable to purchase extra sigils to keep playing

Happened to me twice now .

Any one else?

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**Author:** ![kamosloki](https://avatars.discourse-cdn.com/v4/letter/k/cdc98d/32.png) [@kamosloki](https://community.gemsofwar.com/u/kamosloki)\
**Post date:** [January 21, 2022, 12:46am UTC](https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883/2 "2022-01-21T00:46:45Z")

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I’ve seen it happen if you haven’t restarted the game since reset. I restart the game the first time I play after every daily reset as that cuts down on the bugs

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [January 21, 2022, 6:04am UTC](https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883/4 "2022-01-21T06:04:09Z")

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Heya, as others have mentioned, closing and re-opening the game will force the game to download all the information for the newly started events.

We did make changes that should prevent this issue from happening but sometimes there’s still a restart required (often, opening your game mail or the pvp menu will make the game check for new content as well).

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**Author:** ![blondie1](https://avatars.discourse-cdn.com/v4/letter/b/3bc359/32.png) [@blondie1](https://community.gemsofwar.com/u/blondie1)\
**Post date:** [January 22, 2022, 11:49pm UTC](https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883/5 "2022-01-22T23:49:42Z")

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Thankyou so much appreciate it.i uninstalled and reinstalled and seems ok now  
Thankyou 😃

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**Author:** ![blondie1](https://avatars.discourse-cdn.com/v4/letter/b/3bc359/32.png) [@blondie1](https://community.gemsofwar.com/u/blondie1)\
**Post date:** [January 22, 2022, 11:53pm UTC](https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883/6 "2022-01-22T23:53:02Z")

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Cheers mate  
I uninstalled then teinstalled the game  
All ok since… Thanx

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**Author:** ![blondie1](https://avatars.discourse-cdn.com/v4/letter/b/3bc359/32.png) [@blondie1](https://community.gemsofwar.com/u/blondie1)\
**Post date:** [January 22, 2022, 11:53pm UTC](https://community.gemsofwar.com/t/close-and-re-open-game-bug-or-is-it-just-me/73883/7 "2022-01-22T23:53:59Z")

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Thankyou 😃
