# Chests yield wrong numbers after checking troops

**URL:** <https://community.gemsofwar.com/t/chests-yield-wrong-numbers-after-checking-troops/39303>\
**Category:** Support\
**Created:** [May 8, 2018, 1:23pm UTC](https://community.gemsofwar.com/t/chests-yield-wrong-numbers-after-checking-troops/39303 "2018-05-08T13:23:11Z")\
**Posts on this page:** 1\
**Showing post:** 16

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [May 9, 2018, 3:41am UTC](https://community.gemsofwar.com/t/chests-yield-wrong-numbers-after-checking-troops/39303/16 "2018-05-09T03:41:52Z")

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Hi everyone,

Thanks for reporting your concern. This is a little tricky for me to do anything about without further information, so you’ll need to contact support.

Regarding how to report things, generally if you are experiencing a bug that you do not need help with you can just report it to the forums here:

> **[Bug Reports](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31)**
>
> To report a bug or game glitch in Gems of War please use this forum category. Create a new topic and fill in the template or copy + paste it from below. If you require help with a technical issue (see below for the difference between a bug and a technical issue) or are missing rewards you can contact support using this link.

However, in this scenario you need help and you are missing something so please contact support with ‘Missing rewards’ selected:  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)

For more info on this process [see this article](https://community.gemsofwar.com/t/changes-to-reporting-bugs-and-providing-game-feedback/37054)

If unsure, contact us and we’ll redirect you if we can’t help 🙂

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_[View the full topic](https://community.gemsofwar.com/t/chests-yield-wrong-numbers-after-checking-troops/39303)._