# Chat not working! **URL:** \ **Category:** Gameplay Chat (PC/Mobile)\ **Created:** [May 6, 2018, 12:09pm UTC](https://community.gemsofwar.com/t/chat-not-working/39180 "2018-05-06T12:09:46Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![RINKY](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@RINKY](https://community.gemsofwar.com/u/RINKY)\ **Post date:** [May 6, 2018, 12:09pm UTC](https://community.gemsofwar.com/t/chat-not-working/39180/1 "2018-05-06T12:09:47Z")
Hi. Problems with chat with latest update. Unable to contribute chat/text with guild. I can see some conversations (partly missing so doesn’t make any sense) also unable to converse with fellow guild members!! **_[Please check the known issues list before posting a bug](https://community.gemsofwar.com/t/3-3-known-issues-pc-mobile-console/36035/)._** **Platform, device version and operating system** _e.g. Android, Samsung Galaxy S8, Nougat_ **Screenshot or image** _If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately._ **What you were expecting to happen, and what actually happened** _This is simply what you were trying to do and what happened instead. Example:_ _‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_ **How often does this happen? When did it begin happening?** _Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?_ **Steps to make it happen again** _Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!_ _Example: I lose once in the Arena._ _I then exit to the world map._ _I then tap on Broken Spire on the map and then tap Arena._ _Broken Spire’s quest loads instead of the Arena_ ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [May 6, 2018, 4:01pm UTC](https://community.gemsofwar.com/t/chat-not-working/39180/2 "2018-05-06T16:01:27Z")
You could try this Click on chat icon and click yes The spinning wheel appears Minimize the game and hit the back arrow on my phone Finally gain access to the chat At this point I can type in global but not guild chat Then I join channel 001 then I switch to channel 002 Then I switch back to channel 001 Restart the game Go check if a patch is available on Google play ---
**Author:** ![RINKY](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@RINKY](https://community.gemsofwar.com/u/RINKY)\ **Post date:** [May 6, 2018, 5:39pm UTC](https://community.gemsofwar.com/t/chat-not-working/39180/3 "2018-05-06T17:39:46Z")
Cheers for the reply, unfortunately I’m on iPhone so your option isn’t a choice! Cheers. ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [May 6, 2018, 5:54pm UTC](https://community.gemsofwar.com/t/chat-not-working/39180/4 "2018-05-06T17:54:24Z")
Oh sorry I thought you were on a galaxy s8 because you didn’t change anything in the bug report template loll ---
**Author:** ![RINKY](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@RINKY](https://community.gemsofwar.com/u/RINKY)\ **Post date:** [May 6, 2018, 6:08pm UTC](https://community.gemsofwar.com/t/chat-not-working/39180/5 "2018-05-06T18:08:26Z")
Ahhh! I’m new to this forum, I didn’t relise, cheers for the heads up ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [May 7, 2018, 5:01am UTC](https://community.gemsofwar.com/t/chat-not-working/39180/6 "2018-05-07T05:01:14Z")
Hi Rinky! We are aware of issues with Guild. At this stage we are still investigating the issue, If you want to keep up to date with this issue please check back on this thread. The list at the top will always be updated so you don’t have to read through the comments: > [@3.4 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-4-known-issues-pc-mobile-console/38732): > > With the release of the 3.4 update comes a new Known Issues thread. If you are experiencing Loading screen perpetually loads before battles on iOS and Android please update your game to the latest update (we have released a hot-fix update for this issue). [Having trouble loading a battle? Click here](https://gemsofwar.zendesk.com/hc/en-us/articles/360000174935-Unable-to-load-battles-in-Gems-of-War-mobile-)[Go here](https://gemsofwar.zendesk.com/hc/en-us/sections/115001569263-Known-Issues) for Technical Support [Go here](https://community.gemsofwar.com/t/3-3-feedback-and-suggestions/36036) for feedback and suggestions on the new updateclock1 Updated on the 11th June 1:06 pm clock1: PLEASE NOTE - When reporting any bugs: What platform yo…