# Chat not working

**URL:** <https://community.gemsofwar.com/t/chat-not-working/12580>\
**Category:** Support\
**Created:** [September 18, 2016, 6:46pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580 "2016-09-18T18:46:44Z")\
**Posts on this page:** 20\
**Page:** 6

<div class="post-metadata">

**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\
**Post date:** [September 29, 2016, 4:44am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/102 "2016-09-29T04:44:30Z")

</div>

That is only after 4 hours.

---

<div class="post-metadata">

**Author:** ![Amitiel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amitiel/32/24973_2.png) [@Amitiel](https://community.gemsofwar.com/u/Amitiel)\
**Post date:** [September 29, 2016, 6:35am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/103 "2016-09-29T06:35:14Z")

</div>

Chat still down…

---

<div class="post-metadata">

**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [September 29, 2016, 6:49am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/104 "2016-09-29T06:49:22Z")

</div>

Chat is back up

---

<div class="post-metadata">

**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [September 29, 2016, 6:50am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/105 "2016-09-29T06:50:26Z")

</div>

Not for me.

---

<div class="post-metadata">

**Author:** ![Verdugo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verdugo/32/9407_2.png) [@Verdugo](https://community.gemsofwar.com/u/Verdugo)\
**Post date:** [September 29, 2016, 6:57am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/106 "2016-09-29T06:57:16Z")

</div>

Sounds like you know about a good bit about this?! Ha ha.

---

<div class="post-metadata">

**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [September 29, 2016, 6:58am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/107 "2016-09-29T06:58:47Z")

</div>

![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/3/39e5976bb63696267315ebd7b0c54119ea27114b.jpg)

---

<div class="post-metadata">

**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [September 29, 2016, 6:59am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/108 "2016-09-29T06:59:23Z")

</div>

Haha it’s just you ZK! You figured out the secret chat code.

---

<div class="post-metadata">

**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [September 29, 2016, 7:00am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/109 "2016-09-29T07:00:14Z")

</div>

Haha, maybe. I’ll try to restart the game and see if chat is back up properly for me.

---

<div class="post-metadata">

**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [September 29, 2016, 7:02am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/110 "2016-09-29T07:02:44Z")

</div>

Nvm. Chat is still down.

---

<div class="post-metadata">

**Author:** ![Saluki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saluki/32/10639_2.png) [@Saluki](https://community.gemsofwar.com/u/Saluki)\
**Post date:** [September 29, 2016, 7:05am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/111 "2016-09-29T07:05:25Z")

</div>

Seems its up now

---

<div class="post-metadata">

**Author:** ![Amitiel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amitiel/32/24973_2.png) [@Amitiel](https://community.gemsofwar.com/u/Amitiel)\
**Post date:** [September 29, 2016, 7:10am UTC](https://community.gemsofwar.com/t/chat-not-working/12580/112 "2016-09-29T07:10:08Z")

</div>

yep, chat up!

---

<div class="post-metadata">

**Author:** ![Amitiel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amitiel/32/24973_2.png) [@Amitiel](https://community.gemsofwar.com/u/Amitiel)\
**Post date:** [September 29, 2016, 1:37pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/113 "2016-09-29T13:37:37Z")

</div>

Again?

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/1031b5364ba3bbb0a373159cb32d64454665e53e.jpg)

---

<div class="post-metadata">

**Author:** ![Koolbiird](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koolbiird/32/5099_2.png) [@Koolbiird](https://community.gemsofwar.com/u/Koolbiird)\
**Post date:** [September 29, 2016, 1:50pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/114 "2016-09-29T13:50:44Z")

</div>

Yes, again.

---

<div class="post-metadata">

**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [September 29, 2016, 2:18pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/115 "2016-09-29T14:18:37Z")

</div>

So I think this post should be closed and a new “Chat is working” post should be started so we’re alerted for the two hours a day when chat is actually online. /s

---

<div class="post-metadata">

**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [September 29, 2016, 2:24pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/116 "2016-09-29T14:24:37Z")

</div>

Any update on this @Andrew? The natives are getting restless and we haven’t heard anything else (that I’m aware of) from any Devs.

---

<div class="post-metadata">

**Author:** ![Amitiel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amitiel/32/24973_2.png) [@Amitiel](https://community.gemsofwar.com/u/Amitiel)\
**Post date:** [September 29, 2016, 2:25pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/117 "2016-09-29T14:25:00Z")

</div>

Let’s not be mean, please. The Devs are doing the best they can.  
It’s not like all of us pay for this game and it does not work…right? 🙂

---

<div class="post-metadata">

**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [September 29, 2016, 2:30pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/118 "2016-09-29T14:30:51Z")

</div>

Amiiiii \>:D\<

---

<div class="post-metadata">

**Author:** ![Amitiel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amitiel/32/24973_2.png) [@Amitiel](https://community.gemsofwar.com/u/Amitiel)\
**Post date:** [September 29, 2016, 2:33pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/119 "2016-09-29T14:33:37Z")

</div>

Zooooo \>:D\< i know…i can’t help myself. I just hate when people are so mean. Devs are people too…not robots ☹

---

<div class="post-metadata">

**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [September 29, 2016, 2:47pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/120 "2016-09-29T14:47:02Z")

</div>

Hey everyone,

Sorry for the slow response on this.  
It’s a holiday weekend in Australia at the moment, so there’s nobody in the office, AND I’m also on vacation myself… so there wasn’t anyone around holding the fort today.

Anyway, I’ve been summoned from the pool, and have put aside my Mai Tai to have a look what’s happening 😢 🍹

It looks like our chat service provider has gone offline, and has been offline for some time. I’m getting timeout errors trying to connect to our chat server to restart it. I’ll keep checking back in every couple of hours and I’ve also fired off the “bat signal” for anybody who sees it back at the studio to take a look into what’s happening.

Once again sorry for the inconvenience, and we’ll try to get chat restored as soon as possible.

---

<div class="post-metadata">

**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [September 29, 2016, 2:48pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580/121 "2016-09-29T14:48:25Z")

</div>

You’ve got some pretty thin skin there if you think my comment was “mean”. I’d get off the internet as soon as possible if I was you; I’m about as tame as they come.

[Previous page](https://community.gemsofwar.com/t/chat-not-working/12580.md?page=5)

[Next page](https://community.gemsofwar.com/t/chat-not-working/12580.md?page=7)
