# Chat issues on mobile (solved) **URL:** \ **Category:** Support\ **Created:** [May 12, 2018, 5:34am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456 "2018-05-12T05:34:09Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 12, 2018, 5:34am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/1 "2018-05-12T05:34:09Z")
**What you were expecting to happen, and what actually happened?** Global chat on my mobile phone hasn’t worked in 24 hours. (Samsung Galaxy S9+) **What are the steps to make it happen again?** Try to connect to global chat **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** ![Screenshot_20180512-003024](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/c/0c8689230de0e6b6203b1323b17d63e24681435a.jpg) Have to do a hard restart every time to make the game playable. As often as this happens. I wish there was a way to back out of the loading ring of death. Without having to restart the game. Luckily, I haven’t done it in any matches that matter. (Any idea or thoughts in this post are that of my own. They do not reflect the words said by any dev to me. In neither a public nor private conversation.) ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [May 12, 2018, 6:24am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/2 "2018-05-12T06:24:13Z")
You can minimize the game and hit the return button on your phone ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 12, 2018, 6:28am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/3 "2018-05-12T06:28:45Z")
Hard restart on the game I mean. As in I have to shut it down by closing the app and then reopening it. I don’t restart my phone every time. ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [May 12, 2018, 6:30am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/4 "2018-05-12T06:30:02Z")
I just minimize the game by dragging the top of my phone screen on LG G5 and I hit the back arrow key and the loading circle disappears ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 12, 2018, 6:32am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/5 "2018-05-12T06:32:31Z")
No such luck here. It’s like the Energizer Bunny… ![Screenshot_20180512-013114](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/0/d06a4b170af2c50c3a4c4a5ee5b5e4b46fd4c86d.jpg) ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [May 12, 2018, 6:33am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/6 "2018-05-12T06:33:20Z")
Have you try to hit the arrow on the top right? I barely touch the top of my screen, just enough to see the arrow Square and circle keys on the right and Battery Wireless network on top. But the game stays full screen almost ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 12, 2018, 6:36am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/7 "2018-05-12T06:36:07Z")
> [@Maxthor2789](#): > > Have you try to hit the arrow on the top right? I actually forgot to hit the back button. Caught it when I was quoting you. It works now! Thanks! 😀 Finally, helpful feedback on the forums! 🙏 ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [May 12, 2018, 6:37am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/8 "2018-05-12T06:37:04Z")
Cool. Glad I could help. ---
**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\ **Post date:** [May 12, 2018, 6:38am UTC](https://community.gemsofwar.com/t/chat-issues-on-mobile-solved/39456/9 "2018-05-12T06:38:51Z")
I can escape the loading circle, but the guild still won’t work until I do something funky every single time. I describe the procedure somewhere on another thread