# Chat doesn't work **URL:** \ **Category:** Support\ **Created:** [May 20, 2019, 10:23am UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208 "2019-05-20T10:23:49Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![GypsyDanger](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gypsydanger/32/53902_2.png) [@GypsyDanger](https://community.gemsofwar.com/u/GypsyDanger)\ **Post date:** [May 20, 2019, 10:23am UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/1 "2019-05-20T10:23:49Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War [please contact support here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356). To report a bug [go here](https://community.gemsofwar.com/c/gems-of-war-report-a-bug). **Describe your issue:** **Screenshots or video:** Anyone have an idea why my chat won’t Open? I think it worked once the first day I downloaded the game. I went on it for a few seconds and never went back. Recently tried it and the chat just won’t Open. ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [May 20, 2019, 10:26am UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/2 "2019-05-20T10:26:42Z")
If it is grayed out go to the settings tab on Chat screen and click on Rejoin global chat ---
**Author:** ![GypsyDanger](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gypsydanger/32/53902_2.png) [@GypsyDanger](https://community.gemsofwar.com/u/GypsyDanger)\ **Post date:** [May 20, 2019, 12:37pm UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/3 "2019-05-20T12:37:14Z")
Nothing happens when I press on connect to global chat. ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [May 20, 2019, 1:03pm UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/4 "2019-05-20T13:03:00Z")
You can also try in that chat settings menu to click on Disconnect, and then to click on the chat icon again and see if that fixes it. Device restart is also an option that some times help ---
**Author:** ![GypsyDanger](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gypsydanger/32/53902_2.png) [@GypsyDanger](https://community.gemsofwar.com/u/GypsyDanger)\ **Post date:** [May 20, 2019, 2:59pm UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/5 "2019-05-20T14:59:14Z")
Is chat settings under the normal settings? ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [May 20, 2019, 3:16pm UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/6 "2019-05-20T15:16:30Z")
No, it’s a settings tab in the chat window ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/2/f2e437430bd244b7999f557d7e270f788284b1fa.jpeg) ---
**Author:** ![GypsyDanger](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gypsydanger/32/53902_2.png) [@GypsyDanger](https://community.gemsofwar.com/u/GypsyDanger)\ **Post date:** [May 20, 2019, 4:41pm UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/7 "2019-05-20T16:41:18Z")
I see. I can’t even get to that screen. I’ll try reinstalling. Thanks for your help. ---
**Author:** ![Freedom](https://avatars.discourse-cdn.com/v4/letter/f/bc8723/32.png) [@Freedom](https://community.gemsofwar.com/u/Freedom)\ **Post date:** [May 21, 2019, 12:48pm UTC](https://community.gemsofwar.com/t/chat-doesnt-work/55208/8 "2019-05-21T12:48:07Z")
I have a problem with my chat too, but not the same. Once in two not see at all, when I press enter on computer or send on tablet. The message does not come, and it’s very frustrating, because I can not talk all the time with my guild. I have found almost a solution to bypass this problem, but I have to stop the game and restart it. Do you have a solution for me please? (translate by google traduction, i’m a french player)