# Changes to reporting bugs in Gems of War **URL:** https://community.gemsofwar.com/t/changes-to-reporting-bugs-in-gems-of-war/54999 **Category:** Official News **Created:** [May 14, 2019, 6:11am UTC](https://community.gemsofwar.com/t/changes-to-reporting-bugs-in-gems-of-war/54999 "2019-05-14T06:11:21Z") **Posts on this page:** 1 **Showing post:** 6
### Author: ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan) #### Post date: [May 14, 2019, 6:18pm UTC](https://community.gemsofwar.com/t/changes-to-reporting-bugs-in-gems-of-war/54999/6 "2019-05-14T18:18:26Z")
> [@Kafka](#): > > For bug reports we haven’t been able to reproduce but which are generating a lot of reports, we will respond to the main thread about that bug, but in the interest of streamlining Support, we won’t be responding to every thread. This puts the responsibility to check every Forums post on the player themselves. I myself had to report the same bug for 4+ months before it ever made it on the known issue list… I’m pretty sure it was a confirmed bug as well. While at least 5-10 others reported the same bug. Your time is not anymore valuable than your players. Please bring this back… > [@3.5 known issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile-console/41214): > > \_ Looking for known issues for the current update version? [Please go here to our help center](https://gemsofwar.zendesk.com/hc/en-us/articles/360000497716-All-Known-Issues-Gems-of-War). \_ Go [here](https://gemsofwar.zendesk.com/hc/en-us/sections/115001569263-Known-Issues) for detailed information/workarounds on major issues the game team is aware of To [report a bug](https://community.gemsofwar.com/c/gems-of-war-report-a-bug) For [Technical Support](https://gemsofwar.zendesk.com/hc/en-us) (including missing rewards/game performance issues) clock1 Last updated August 28th 11 :30 am AEST clock1 PLEASE NOTE - When reporting any bugs: What platform you are playing on? When did the issue begin occuring and how frequent is it? A screenshot? Any other i… Even if you aren’t going to keep the thread updated. Just have the link to the known issues. That way folks can comment on one thread of known issues of the community, that is completely different from what the devs know are the issues. Every single change you make to bug reporting may help stream line issues. But the time reduction you’ve seen from your Reports for bug issues is due to the reduction of people willing to make a report more than anything else. --- _[View the full topic](https://community.gemsofwar.com/t/changes-to-reporting-bugs-in-gems-of-war/54999)._