# Champion of Gaard missing

**URL:** <https://community.gemsofwar.com/t/champion-of-gaard-missing/56429>\
**Category:** Uncategorized\
**Created:** [July 14, 2019, 8:36pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429 "2019-07-14T20:36:42Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![ForReal01](https://avatars.discourse-cdn.com/v4/letter/f/97f17d/32.png) [@ForReal01](https://community.gemsofwar.com/u/ForReal01)\
**Post date:** [July 14, 2019, 8:36pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/1 "2019-07-14T20:36:42Z")

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Salty Good day,  
I am contacting you on behalf of a teammate who is having a hard time reaching you. Invite code is TNTMAN\_UVTP on July 5, 2019. Lvl 1336 had pulled the new Mystic, but unfortunately does not seem to have it. I am the Guild Leader of Magic The Gathering and he has reached out to me for help. I would greatly appreciate it if you could please look into this matter for him.  
V/R  
For Real !!

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**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\
**Post date:** [July 14, 2019, 9:07pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/2 "2019-07-14T21:07:41Z")

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Did it get deconstructed on accident?

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**Author:** ![ForReal01](https://avatars.discourse-cdn.com/v4/letter/f/97f17d/32.png) [@ForReal01](https://community.gemsofwar.com/u/ForReal01)\
**Post date:** [July 14, 2019, 9:19pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/3 "2019-07-14T21:19:06Z")

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Player states it did not.

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**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\
**Post date:** [July 14, 2019, 9:22pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/4 "2019-07-14T21:22:05Z")

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This is a support issue. Your guildmate needs to click the “Support” link above and file a ticket.

Forums support threads aren’t guaranteed a response and seldom get one. They’ll confirm either that he’s missing something he should have or they can explain what he did to lose it.

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**Author:** ![ForReal01](https://avatars.discourse-cdn.com/v4/letter/f/97f17d/32.png) [@ForReal01](https://community.gemsofwar.com/u/ForReal01)\
**Post date:** [July 14, 2019, 9:27pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/5 "2019-07-14T21:27:48Z")

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Thank you for replying back to me.  
The player did try that. He sent me a screen shot in a msg

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**Author:** ![ForReal01](https://avatars.discourse-cdn.com/v4/letter/f/97f17d/32.png) [@ForReal01](https://community.gemsofwar.com/u/ForReal01)\
**Post date:** [July 14, 2019, 9:36pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/6 "2019-07-14T21:36:51Z")

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My teammate did send in a ticket.

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**Author:** ![Magnusimus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/magnusimus/32/50652_2.png) [@Magnusimus](https://community.gemsofwar.com/u/Magnusimus)\
**Post date:** [July 14, 2019, 9:43pm UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/7 "2019-07-14T21:43:09Z")

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It takes a couple business days, usually, for a ticket to get a response. Devs don’t work on the weekend.

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [July 15, 2019, 12:30am UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/8 "2019-07-15T00:30:54Z")

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As everyone has mentioned, the best way to get an issue resolved is to contact support. The only thing I can do in this circumstance is redirect your team mate to support.

If they were trying to contact me on Discord, it’s likely I haven’t seen their message. Unfortunately I get contacted on Discord a lot and rarely have the time to read all of my personal messages on that platform.

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**Author:** ![ForReal01](https://avatars.discourse-cdn.com/v4/letter/f/97f17d/32.png) [@ForReal01](https://community.gemsofwar.com/u/ForReal01)\
**Post date:** [July 15, 2019, 12:54am UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/9 "2019-07-15T00:54:15Z")

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Hello,  
Thank you ,

It looks like the issue has now been resolved. I do thank you for responding back to me.

Take care

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**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\
**Post date:** [July 15, 2019, 3:08am UTC](https://community.gemsofwar.com/t/champion-of-gaard-missing/56429/10 "2019-07-15T03:08:02Z")

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@ForReal01 I’m curious what was the outcome ?
