# Can't reach the servers

**URL:** <https://community.gemsofwar.com/t/cant-reach-the-servers/33110>\
**Category:** Support\
**Created:** [November 15, 2017, 10:07am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110 "2017-11-15T10:07:16Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![hamidou76500](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hamidou76500/32/18046_2.png) [@hamidou76500](https://community.gemsofwar.com/u/hamidou76500)\
**Post date:** [November 15, 2017, 10:07am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/1 "2017-11-15T10:07:16Z")

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Hello since this morning Gems Of War not working both on my Xbox One and Android someone can help me my gamertag is hamidou 76500 [2017\_11\_15\_10\_31\_00|690x388](https://community.gemsofwar.com/404)

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**Author:** ![Rozik](https://avatars.discourse-cdn.com/v4/letter/r/919ad9/32.png) [@Rozik](https://community.gemsofwar.com/u/Rozik)\
**Post date:** [November 15, 2017, 10:15am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/2 "2017-11-15T10:15:44Z")

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Same issue on my mobile with Android. Annoying…

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**Author:** ![hamidou76500](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hamidou76500/32/18046_2.png) [@hamidou76500](https://community.gemsofwar.com/u/hamidou76500)\
**Post date:** [November 15, 2017, 10:17am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/3 "2017-11-15T10:17:58Z")

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OK i’m not the only one

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**Author:** ![Erica](https://avatars.discourse-cdn.com/v4/letter/e/9dc877/32.png) [@Erica](https://community.gemsofwar.com/u/Erica)\
**Post date:** [November 15, 2017, 10:39am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/4 "2017-11-15T10:39:26Z")

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Same issue on both my steam account PC and on my mobile device (Android). Very annoying!

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**Author:** ![hamidou76500](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hamidou76500/32/18046_2.png) [@hamidou76500](https://community.gemsofwar.com/u/hamidou76500)\
**Post date:** [November 15, 2017, 10:41am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/5 "2017-11-15T10:41:34Z")

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OK it’s not my box internet if devs are here please help US thanks

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**Author:** ![hamidou76500](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hamidou76500/32/18046_2.png) [@hamidou76500](https://community.gemsofwar.com/u/hamidou76500)\
**Post date:** [November 15, 2017, 11:46am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/6 "2017-11-15T11:46:51Z")

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Now everything work fine both Android and Xbox One

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**Author:** ![SPRENGDURCHFALL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sprengdurchfall/32/33974_2.png) [@SPRENGDURCHFALL](https://community.gemsofwar.com/u/SPRENGDURCHFALL)\
**Post date:** [November 15, 2017, 10:48pm UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/7 "2017-11-15T22:48:35Z")

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Yep. I’ve been having constant connection trouble on my Xbox One. ☹

I put in a ticket to 505, so we’ll see what happens there. 🙂

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [November 15, 2017, 11:10pm UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/8 "2017-11-15T23:10:19Z")

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Hey everyone, are you all still experiencing these issues?

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [November 16, 2017, 12:55am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/9 "2017-11-16T00:55:18Z")

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Hey, Guys,

We’ve checked with the team and out servers haven’t had anny issues in the last 24hrs.

Not sure why some players are having trouble connecting to the game. It could be there is an issue along line or at a hub connecting to the servers.

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**Author:** ![SPRENGDURCHFALL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sprengdurchfall/32/33974_2.png) [@SPRENGDURCHFALL](https://community.gemsofwar.com/u/SPRENGDURCHFALL)\
**Post date:** [November 16, 2017, 2:28am UTC](https://community.gemsofwar.com/t/cant-reach-the-servers/33110/10 "2017-11-16T02:28:42Z")

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Yes, still having connectivity issues.