# Can't pull up someone's profile

**URL:** <https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819>\
**Category:** Uncategorized\
**Created:** [June 17, 2019, 6:45pm UTC](https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819 "2019-06-17T18:45:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![oninowon](https://avatars.discourse-cdn.com/v4/letter/o/50afbb/32.png) [@oninowon](https://community.gemsofwar.com/u/oninowon)\
**Post date:** [June 17, 2019, 6:45pm UTC](https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819/1 "2019-06-17T18:45:26Z")

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Hi developers if you are listening, there is a player going by the name, unknown on the Nintendo’s global chat. He was being a annoying and I went to block him only to see that I could not pull up his profile. How is that possible?

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**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\
**Post date:** [June 18, 2019, 12:01am UTC](https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819/3 "2019-06-18T00:01:33Z")

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May be that he blocked you first.

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**Author:** ![oninowon](https://avatars.discourse-cdn.com/v4/letter/o/50afbb/32.png) [@oninowon](https://community.gemsofwar.com/u/oninowon)\
**Post date:** [June 18, 2019, 2:51am UTC](https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819/4 "2019-06-18T02:51:11Z")

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That’s not it. There were other players who could not access his profile. Someone mentioned that he probably hacked his Switch

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [June 18, 2019, 2:52pm UTC](https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819/5 "2019-06-18T14:52:58Z")

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Put him on the Block list. It’s the only way to know if he changes his or her nickname to something else, so you can all still kep tabs on that profile.

@Cyrup  
We got a possible hacker. Deploy an airstrike!

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**Author:** ![oninowon](https://avatars.discourse-cdn.com/v4/letter/o/50afbb/32.png) [@oninowon](https://community.gemsofwar.com/u/oninowon)\
**Post date:** [June 18, 2019, 6:19pm UTC](https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819/6 "2019-06-18T18:19:13Z")

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Koromac you didn’t read my post adequately. I can’t block him if I can’t pull up his profile.

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [June 21, 2019, 11:04am UTC](https://community.gemsofwar.com/t/cant-pull-up-someones-profile/55819/7 "2019-06-21T11:04:16Z")

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I hope this bug gets fixed for you then.