# Can't play GoW on mobile (SOLVED) **URL:** \ **Category:** Support\ **Created:** [September 9, 2017, 10:58am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028 "2017-09-09T10:58:24Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [September 9, 2017, 10:58am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/1 "2017-09-09T10:58:24Z")
I was going to play GoW on my phone but then I got error. ![Screenshot_2017-09-09-17-53-52](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/9/4984fc31e2482465157c79812512aefaef19e137.png) This is my phone info: ![Screenshot_2017-09-09-17-57-22](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/6/a612a8de557ffb8f0ecd34fc19a26b7f6cf46a6a.png) ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [September 9, 2017, 11:01am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/2 "2017-09-09T11:01:43Z")
Was this repeatable? Or did it work correctly the next time you tried? ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [September 9, 2017, 11:07am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/3 "2017-09-09T11:07:10Z")
It just happened few minutes before I wrote my post. Never occurred before. ---
**Author:** ![Esoxnepa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esoxnepa/32/1837_2.png) [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Post date:** [September 9, 2017, 11:24am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/4 "2017-09-09T11:24:36Z")
You’re internal memory is showing 0GB available. If you’re phone full? ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [September 9, 2017, 11:26am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/5 "2017-09-09T11:26:47Z")
That’s weird thing. It always said insufficient memory. Even though I’ve deleted lots of files/pictures and uninstalled some apps. My internal memory always shown as full. I can’t even send or receive files/pictures on any chat app. ---
**Author:** ![Boudica](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/boudica/32/29887_2.png) [@Boudica](https://community.gemsofwar.com/u/Boudica)\ **Post date:** [September 10, 2017, 3:07am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/6 "2017-09-10T03:07:33Z")
So I am guessing this a phone issue not a gow issue? ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [September 10, 2017, 9:36am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/7 "2017-09-10T09:36:21Z")
Yes. I managed to fix my phone issue which also fix my GoW issue. I can play again on my phone. 🙂 I’ll change its title. ---
**Author:** ![Esoxnepa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esoxnepa/32/1837_2.png) [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Post date:** [September 10, 2017, 5:28pm UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/8 "2017-09-10T17:28:24Z")
So is it an issue others might hit where you can share the fix to save others and support time in the future? ---
**Author:** ![GoldPhoenix0](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/goldphoenix0/32/35599_2.png) [@GoldPhoenix0](https://community.gemsofwar.com/u/GoldPhoenix0)\ **Post date:** [September 11, 2017, 1:10am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/9 "2017-09-11T01:10:58Z")
> [@ZooKeeper](#): > > Yes. I managed to fix my phone issue which also fix my GoW issue. Hey @ZooKeeper, Is it possible to let us know what you did to fix it? It seems like it happens on some devices which we are unable to reproduce in the office. Thanks. ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [September 12, 2017, 1:21am UTC](https://community.gemsofwar.com/t/cant-play-gow-on-mobile-solved/30028/10 "2017-09-12T01:21:08Z")
Sorry for late reply. I cleaned caches on a lot of apps and deleting history on all my chat apps. Basically freeing up my phone’s internal memory so GoW could load/extract all files it needed. GoW eat a lot of space in my phone’s internal memory, especially since 3.1.