# Can't navigate world map **URL:** \ **Category:** Support\ **Created:** [August 21, 2017, 12:12pm UTC](https://community.gemsofwar.com/t/cant-navigate-world-map/29158 "2017-08-21T12:12:18Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Shinryu](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Shinryu](https://community.gemsofwar.com/u/Shinryu)\ **Post date:** [August 21, 2017, 12:12pm UTC](https://community.gemsofwar.com/t/cant-navigate-world-map/29158/1 "2017-08-21T12:12:18Z")
Greetings, I find myself stranded playing PVP as I can’t select anything on the world map as it freezes straight away. The screen itself is frozen as I can move the cursor up and down but if I click anyhting that’s it. My kingdom has coins flashing on it. It’s been like this for a day now. Any information would be appreciated. Thank you. ---
**Author:** ![DonutTrump](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@DonutTrump](https://community.gemsofwar.com/u/DonutTrump)\ **Post date:** [August 21, 2017, 1:49pm UTC](https://community.gemsofwar.com/t/cant-navigate-world-map/29158/2 "2017-08-21T13:49:52Z")
I’d probably try a reinstall. ---
**Author:** ![Shinryu](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Shinryu](https://community.gemsofwar.com/u/Shinryu)\ **Post date:** [August 21, 2017, 2:40pm UTC](https://community.gemsofwar.com/t/cant-navigate-world-map/29158/3 "2017-08-21T14:40:15Z")
Already tried that I’m afraid =/ ---
**Author:** ![Lila36](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lila36/32/24535_2.png) [@Lila36](https://community.gemsofwar.com/u/Lila36)\ **Post date:** [August 22, 2017, 4:29am UTC](https://community.gemsofwar.com/t/cant-navigate-world-map/29158/4 "2017-08-22T04:29:10Z")
Hi Sinryu, If the issue is still ongoing can you please send in a ticket request at [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new) Best Wishes, Lila36.