# Can't get into Global Chat **URL:** \ **Category:** Bug Reports\ **Created:** [August 3, 2020, 10:59am UTC](https://community.gemsofwar.com/t/cant-get-into-global-chat/65206 "2020-08-03T10:59:44Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Starlite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/starlite/32/43018_2.png) [@Starlite](https://community.gemsofwar.com/u/Starlite)\ **Post date:** [August 3, 2020, 10:59am UTC](https://community.gemsofwar.com/t/cant-get-into-global-chat/65206/1 "2020-08-03T10:59:44Z")
**Platform, device version and operating system:** Android 5.1.1 (MEmu emulator) **What you were expecting to happen, and what actually happened:** - I had my chat set up so I was not in Global but was in Guild Chat. Either that, or I had completely left Chat. - I left my Guild about 15 minutes after reset (it took that long for my GW rewards to show up in mail). - While waiting on my transfer Guild invite, I tried to enter Global Chat by clicking on the chat tag on the left. - I’m prompted, “Would you like to connect to Global Chat?”, and I choose Yes (clicking No, then trying again makes no difference). - The screen dims a bit, I’m shown a short “busy” indicator, then the screen undims and I’m back at the map screen with no Chat. - I’ve tried from the PvP screen and inside a PvP battle, and still can’t get in. - My guess is the game is trying to put me into Guild Chat, but I’m not in a Guild, so it just aborts. **How often does this happen? When did it begin happening?** First time I’ve seen it. Thought I could reproduce it, but no luck. **Steps to make it happen again** See above and below, but what I thought would reproduce it failed. Still, it should be easy enough to find the error condition by inspecting the code. **Extra Testing** - I joined a random Guild. - Tried to enter Chat, it puts me into Clan Chat. - I click Rejoin Global Chat, and am able to enter Global Chat. - I leave the Guild. - When I bring up Chat, it puts me straight onto the Settings tab. - I switch to Global. - I join a random Guild, and again Chat puts me straight into the Settings tab, rather than bringing up Global. - I switch to Guild Chat without leaving Global. - I leave the Guild. - I enter chat and it puts me into Global Chat (not Settings). - I join a random Guild. - I click “Leave Global Chat” and switch to Guild Chat. - I leave the Guild. - I click on Chat and it puts me into the Settings tab. - DID NOT REPRODUCE THE BUG. - I click “Disconnect” and go back to the Map. - I click on Chat, and I’m back on the Settings tab, but the buttons say, “Rejoin Global Chat” and “Disconnect”, so I guess the Disconnect did not got through. - I Rejoin Gobal Chat. - I join a random Guild. - I open Chat – I’m in Global. - I switch to Guild Chat Lite. - I “Leave Global Chat” and “Disconnect”. - I leave the Guild. - I click on Chat, and find myself at the Settings tab. - CANNOT REPRODUCE BUG. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [April 17, 2022, 7:22am UTC](https://community.gemsofwar.com/t/cant-get-into-global-chat/65206/2 "2022-04-17T07:22:11Z")
23 posts were merged into an existing topic: [[Reported] Chat unavailable](https://community.gemsofwar.com/t/reported-chat-unavailable/75067/27) ---
**Author:** ![Hawx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hawx/32/75772_2.png) [@Hawx](https://community.gemsofwar.com/u/Hawx)\ **Post date:** [April 17, 2022, 12:28pm UTC](https://community.gemsofwar.com/t/cant-get-into-global-chat/65206/3 "2022-04-17T12:28:24Z")
This is a different issue. The current bug isn’t related to leaving a guild. It’s affecting everyone on all platforms regardless of if they are in guild or not