# Can't find old profile

**URL:** <https://community.gemsofwar.com/t/cant-find-old-profile/54276>\
**Category:** Support\
**Created:** [April 18, 2019, 5:36am UTC](https://community.gemsofwar.com/t/cant-find-old-profile/54276 "2019-04-18T05:36:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![TutuRutu](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@TutuRutu](https://community.gemsofwar.com/u/TutuRutu)\
**Post date:** [April 18, 2019, 5:36am UTC](https://community.gemsofwar.com/t/cant-find-old-profile/54276/1 "2019-04-18T05:36:42Z")

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I deleted games, then instal again. How to load my old profile? I didnt find any option in game.

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**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\
**Post date:** [April 18, 2019, 5:42am UTC](https://community.gemsofwar.com/t/cant-find-old-profile/54276/2 "2019-04-18T05:42:29Z")

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Welcome!

A couple of questions:

1. What level were you?
2. Did you register your account with your email?

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**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\
**Post date:** [April 18, 2019, 6:14am UTC](https://community.gemsofwar.com/t/cant-find-old-profile/54276/3 "2019-04-18T06:14:15Z")

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**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\
**Post date:** [April 18, 2019, 6:14am UTC](https://community.gemsofwar.com/t/cant-find-old-profile/54276/4 "2019-04-18T06:14:28Z")

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OP figured it out, closing thread.