# Can't connect from Steam

**URL:** <https://community.gemsofwar.com/t/cant-connect-from-steam/13202>\
**Category:** Support\
**Created:** [October 2, 2016, 7:32pm UTC](https://community.gemsofwar.com/t/cant-connect-from-steam/13202 "2016-10-02T19:32:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JazzyJet](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@JazzyJet](https://community.gemsofwar.com/u/JazzyJet)\
**Post date:** [October 2, 2016, 7:32pm UTC](https://community.gemsofwar.com/t/cant-connect-from-steam/13202/1 "2016-10-02T19:32:18Z")

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I’m a new player and I linked my Phones account with my Steam account. I can login to my phone but I cannot login through Steam. Every time I try to login via Steam it says “Our servers are experiencing Difficulties,” It’s been saying that for 4 days. I tried reinstalling the game, then I removed cloud sync and tried reinstalling again. But I still can’t connect. I also tried turning off my firewall and defender. Anyone having similar problems or able to help? Thanks

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**Author:** ![JazzyJet](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@JazzyJet](https://community.gemsofwar.com/u/JazzyJet)\
**Post date:** [October 4, 2016, 12:37am UTC](https://community.gemsofwar.com/t/cant-connect-from-steam/13202/2 "2016-10-04T00:37:19Z")

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Ok this is getting frustrating. I’m sure it’s not my internet because my mom can connect on her computer. I’m sure it’s not my PC settings as I had it running before I linked my accounts. So far it’s been almost a week and I can’t connect via Steam.

It always says, “Our servers are experiencing difficulties. We’re investigating the problem. Please wait a few minutes and restart the game.”

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**Author:** ![JazzyJet](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@JazzyJet](https://community.gemsofwar.com/u/JazzyJet)\
**Post date:** [October 4, 2016, 8:48am UTC](https://community.gemsofwar.com/t/cant-connect-from-steam/13202/3 "2016-10-04T08:48:48Z")

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Ok I finally fixed it. I tried everything under the sun. But it ended up being my spybot search and destroy’s internet protection Proxy which I didn’t even realize it had. Hope my suffering helps someone else.
