# Can't access forum

**URL:** <https://community.gemsofwar.com/t/cant-access-forum/16316>\
**Category:** Support\
**Created:** [December 7, 2016, 4:14pm UTC](https://community.gemsofwar.com/t/cant-access-forum/16316 "2016-12-07T16:14:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [December 7, 2016, 4:14pm UTC](https://community.gemsofwar.com/t/cant-access-forum/16316/1 "2016-12-07T16:14:56Z")

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So one of my friend have trouble accessing forum and she got error like showed in the picture below:

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/6/6d560241ad186a6b28fd997b99977075f348ebed.jpg)

Anyone know what happened? I really appreciate your helps. Thank you.

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**Author:** ![Spherix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/spherix/32/2388_2.png) [@Spherix](https://community.gemsofwar.com/u/Spherix)\
**Post date:** [December 8, 2016, 10:54am UTC](https://community.gemsofwar.com/t/cant-access-forum/16316/2 "2016-12-08T10:54:05Z")

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I get that first error if I try to access the Gems of War homepage, but the rest of the page appears to load correctly. It’s probably something wrong with their wordpress install, which has always been a bit flaky. Has she tried going directly to [community.gemsofwar.com](http://community.gemsofwar.com) instead of [gemsofwar.com](http://gemsofwar.com)?

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**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [December 8, 2016, 11:51am UTC](https://community.gemsofwar.com/t/cant-access-forum/16316/3 "2016-12-08T11:51:22Z")

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No idea. She’s still can’t access forum. I’ll ask her later. Thanks man.

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**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [December 8, 2016, 4:12pm UTC](https://community.gemsofwar.com/t/cant-access-forum/16316/5 "2016-12-08T16:12:21Z")

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> [@Spherix](#):
>
> Has she tried going directly to [community.gemsofwar.com](http://community.gemsofwar.com) instead of [gemsofwar.com](http://gemsofwar.com)?

Hey, she said that worked! Thank you so much, sir.

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**Author:** ![Spherix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/spherix/32/2388_2.png) [@Spherix](https://community.gemsofwar.com/u/Spherix)\
**Post date:** [December 9, 2016, 11:10am UTC](https://community.gemsofwar.com/t/cant-access-forum/16316/6 "2016-12-09T11:10:38Z")

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@Sirrian, you might want to take a look at this. I know you already know that your Wordpress install is on its last legs, but if people are having trouble getting to the website at all…