# Cannot submit a request **URL:** \ **Category:** Support\ **Created:** [May 1, 2018, 8:58am UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762 "2018-05-01T08:58:07Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![pekerpixar](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@pekerpixar](https://community.gemsofwar.com/u/pekerpixar)\ **Post date:** [May 1, 2018, 8:58am UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/1 "2018-05-01T08:58:07Z")
**What you were expecting to happen, and what actually happened?** Hi guys my login calendar is still deactivated and I want to submit a request but I cannot pass the CAPTCHA test to verify I’m a human. What is wrong? **What are the steps to make it happen again?** **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/0/101f255b9086b06dc095972a9140d0a30f43d6e0.jpg) ---
**Author:** ![LimpingMission78](https://avatars.discourse-cdn.com/v4/letter/l/a587f6/32.png) [@LimpingMission78](https://community.gemsofwar.com/u/LimpingMission78)\ **Post date:** [May 6, 2018, 1:09pm UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/2 "2018-05-06T13:09:11Z")
Same here. I try to submit request, no luck ☹ ---
**Author:** ![pekerpixar](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@pekerpixar](https://community.gemsofwar.com/u/pekerpixar)\ **Post date:** [May 7, 2018, 3:06am UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/3 "2018-05-07T03:06:14Z")
It’s a google image. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [May 7, 2018, 3:23am UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/4 "2018-05-07T03:23:08Z")
Hello What platform are you on? Does it work if you refresh the page? Can you submitting on different browser? Perhaps also try without the screenshot. You can submit the screen later when we send an automatic email to let you know your request has been received. ---
**Author:** ![LimpingMission78](https://avatars.discourse-cdn.com/v4/letter/l/a587f6/32.png) [@LimpingMission78](https://community.gemsofwar.com/u/LimpingMission78)\ **Post date:** [May 7, 2018, 8:46am UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/5 "2018-05-07T08:46:50Z")
Hi. Tried on Windows 10, Mozilla ver 54.xx and chrome as well. Tried on Anroid Mozilla. Still the same. Oh yeah I also refresh page . ---
**Author:** ![pekerpixar](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@pekerpixar](https://community.gemsofwar.com/u/pekerpixar)\ **Post date:** [May 7, 2018, 5:13pm UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/6 "2018-05-07T17:13:12Z")
It’s a google image, which is banned in some region, so if you are in one of those region, you cannot open it ---
**Author:** ![LimpingMission78](https://avatars.discourse-cdn.com/v4/letter/l/a587f6/32.png) [@LimpingMission78](https://community.gemsofwar.com/u/LimpingMission78)\ **Post date:** [May 7, 2018, 11:48pm UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/7 "2018-05-07T23:48:58Z")
Which regions this picture is banned? I just want to make sure I’m not in the one. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [May 7, 2018, 11:50pm UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/8 "2018-05-07T23:50:30Z")
Primarily China and some parts of Russia. ---
**Author:** ![LimpingMission78](https://avatars.discourse-cdn.com/v4/letter/l/a587f6/32.png) [@LimpingMission78](https://community.gemsofwar.com/u/LimpingMission78)\ **Post date:** [May 10, 2018, 7:51am UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/9 "2018-05-10T07:51:44Z")
If it’s true. I’m not part of these countries. I’ll try again, but I don’t got any luck. ---
**Author:** ![pekerpixar](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@pekerpixar](https://community.gemsofwar.com/u/pekerpixar)\ **Post date:** [May 11, 2018, 5:45am UTC](https://community.gemsofwar.com/t/cannot-submit-a-request/38762/10 "2018-05-11T05:45:09Z")
Well then I don’t know Why the image won’t load for you