# Cannot file support ticket at https://support.505games.com/en/support/home

**URL:** <https://community.gemsofwar.com/t/cannot-file-support-ticket-at-https-support-505games-com-en-support-home/36125>\
**Category:** Support\
**Created:** [February 22, 2018, 8:48pm UTC](https://community.gemsofwar.com/t/cannot-file-support-ticket-at-https-support-505games-com-en-support-home/36125 "2018-02-22T20:48:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![icheewawa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/icheewawa/32/55075_2.png) [@icheewawa](https://community.gemsofwar.com/u/icheewawa)\
**Post date:** [February 22, 2018, 8:48pm UTC](https://community.gemsofwar.com/t/cannot-file-support-ticket-at-https-support-505games-com-en-support-home/36125/1 "2018-02-22T20:48:02Z")

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When you try to file a support ticket over at [Support : 505 Games](https://support.505games.com/en/support/home) it freezes the site, once you type it all in and hit “submit” nothing happens, you cannot create a ticket for help on issue.

You must be overloaded with requests to “fix” update’s issues perhaps?

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [February 22, 2018, 11:06pm UTC](https://community.gemsofwar.com/t/cannot-file-support-ticket-at-https-support-505games-com-en-support-home/36125/2 "2018-02-22T23:06:08Z")

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Try submitting a ticket here:  
[https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)