# Bugs about Legends reborn\_Shengtang

**URL:** <https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321>\
**Category:** Uncategorized\
**Created:** [October 10, 2022, 2:43pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321 "2022-10-10T14:43:29Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Langtcang](https://avatars.discourse-cdn.com/v4/letter/l/41988e/32.png) [@Langtcang](https://community.gemsofwar.com/u/Langtcang)\
**Post date:** [October 10, 2022, 2:43pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/1 "2022-10-10T14:43:29Z")

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When I tried to collect my reward, the game crashed. I have rebooted but don’t work. I wonder how to solve this problem. 😇

 ![Screenshot_2022-10-10-22-20-47-886_com.excean.gspace](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/2/3219a38291ece421cd670b0195caf0fe02c1fc3a.jpeg)

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [October 10, 2022, 3:46pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/2 "2022-10-10T15:46:46Z")

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Could you describe a little more in detail what the crash looked like? A screenshot might also be helpful.

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**Author:** ![Sinnycool](https://avatars.discourse-cdn.com/v4/letter/s/f14d63/32.png) [@Sinnycool](https://community.gemsofwar.com/u/Sinnycool)\
**Post date:** [October 10, 2022, 4:19pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/3 "2022-10-10T16:19:40Z")

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About to sit back and watch the world burn as people start freezing and crashing during guild wars from legends reborn quest. Should have watched ole sinnycool…or did they fix that that would be great. Im not doing the quest until next week just in case tho

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**Author:** ![Hawx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hawx/32/75772_2.png) [@Hawx](https://community.gemsofwar.com/u/Hawx)\
**Post date:** [October 10, 2022, 4:59pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/4 "2022-10-10T16:59:10Z")

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I’ve been asked about LR bugs in a few places from people being (rightfully) cautious over the potential for game hanging / crashing after doing LR.

I can only comment on what I have experienced buttt

I tested on beta with 2 accounts for Legends Reborn Questline, I had zero issues after replaying the questline or collecting pets from magical energy. I also have tested on production servers (only on steam and android however) and also had no game hanging or crashes after LR interaction.

This doesn’t mean it won’t happen but its looking less awful than last time

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**Author:** ![Sinnycool](https://avatars.discourse-cdn.com/v4/letter/s/f14d63/32.png) [@Sinnycool](https://community.gemsofwar.com/u/Sinnycool)\
**Post date:** [October 10, 2022, 10:39pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/5 "2022-10-10T22:39:30Z")

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Thats good to know! I just feel why rush a pet thats up for 2 weeks during such a busy week anyway? Especially after all the crashing and freezing the last time we had the exact same event. Always next week to get the 1 quest pet

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**Author:** ![Langtcang](https://avatars.discourse-cdn.com/v4/letter/l/41988e/32.png) [@Langtcang](https://community.gemsofwar.com/u/Langtcang)\
**Post date:** [October 12, 2022, 5:49am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/6 "2022-10-12T05:49:13Z")

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I have post a screenshot now. All the bottoms doesn’t work when I tried to collect the reward.

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**Author:** ![Langtcang](https://avatars.discourse-cdn.com/v4/letter/l/41988e/32.png) [@Langtcang](https://community.gemsofwar.com/u/Langtcang)\
**Post date:** [October 12, 2022, 5:57am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/7 "2022-10-12T05:57:37Z")

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When I hit the play button, there was an outage screen, and I couldn’t get my pet Baihu by clicking on it.

 ![Screenshot_2022-10-12-13-51-35-673_com.excean.gspace](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/4/c42f6689aa11da6097c6346834a244aea2b44e36.jpeg)  
 ![Screenshot_2022-10-10-22-20-47-886_com.excean.gspace](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/2/3219a38291ece421cd670b0195caf0fe02c1fc3a.jpeg)

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**Author:** ![sls](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sls/32/66687_2.png) [@sls](https://community.gemsofwar.com/u/sls)\
**Post date:** [October 12, 2022, 8:35am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/8 "2022-10-12T08:35:26Z")

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Also reported here: [[Contact Support] Kingdom Crusher Achievement Stuck at 80% Complete](https://community.gemsofwar.com/t/contact-support-kingdom-crusher-achievement-stuck-at-80-complete/76537)

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [October 12, 2022, 9:09am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/9 "2022-10-12T09:09:55Z")

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> [@Langtcang](#):
>
> When I hit the play button, there was an outage screen, and I couldn’t get my pet Baihu by clicking on it.

It looks like there is no way you can get it unstuck. Please open a support ticket [here](https://gemsofwar.zendesk.com/hc/en-us/requests/new), category “Account issue”.

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**Author:** ![Langtcang](https://avatars.discourse-cdn.com/v4/letter/l/41988e/32.png) [@Langtcang](https://community.gemsofwar.com/u/Langtcang)\
**Post date:** [October 17, 2022, 10:06am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/10 "2022-10-17T10:06:19Z")

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The developers did nothing to fix the bug and finally I didn’t gather any pet Baihu.

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**Author:** ![Hawx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hawx/32/75772_2.png) [@Hawx](https://community.gemsofwar.com/u/Hawx)\
**Post date:** [October 17, 2022, 10:45am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/11 "2022-10-17T10:45:16Z")

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> [@Langtcang](#):
>
> The developers did nothing to fix the bug and finally I didn’t gather any pet Baihu.

The event is still active for another week so don’t fret too much, we still have time. Can you access your account from another device? Perhaps on mobile, tablet or pc?

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**Author:** ![Langtcang](https://avatars.discourse-cdn.com/v4/letter/l/41988e/32.png) [@Langtcang](https://community.gemsofwar.com/u/Langtcang)\
**Post date:** [October 17, 2022, 12:11pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/12 "2022-10-17T12:11:16Z")

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Steam or Android, this activity doesn’t work on either device.

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**Author:** ![Hawx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hawx/32/75772_2.png) [@Hawx](https://community.gemsofwar.com/u/Hawx)\
**Post date:** [October 17, 2022, 2:24pm UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/13 "2022-10-17T14:24:41Z")

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> [@Langtcang](#):
>
> Steam or Android, this activity doesn’t work on either device.

100% put that in your support ticket, someone should be able to get it looked at for you

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<div class="post-metadata">

**Author:** ![Langtcang](https://avatars.discourse-cdn.com/v4/letter/l/41988e/32.png) [@Langtcang](https://community.gemsofwar.com/u/Langtcang)\
**Post date:** [October 24, 2022, 7:19am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/14 "2022-10-24T07:19:03Z")

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Dev did nothing, I get no reward.🙄

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**Author:** ![icy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/icy/32/71999_2.png) [@icy](https://community.gemsofwar.com/u/icy)\
**Post date:** [October 24, 2022, 9:13am UTC](https://community.gemsofwar.com/t/bugs-about-legends-reborn-shengtang/77321/15 "2022-10-24T09:13:19Z")

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Welcome to Gems of War @Langtcang …

Clearly there wasn’t enough time.

@Kafka @Jeto @Nimhain
