# Bug Report - Freeze

**URL:** <https://community.gemsofwar.com/t/bug-report-freeze/23905>\
**Category:** Support\
**Created:** [May 10, 2017, 4:14pm UTC](https://community.gemsofwar.com/t/bug-report-freeze/23905 "2017-05-10T16:14:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Chrizzl](https://avatars.discourse-cdn.com/v4/letter/c/cc9497/32.png) [@Chrizzl](https://community.gemsofwar.com/u/Chrizzl)\
**Post date:** [May 10, 2017, 4:14pm UTC](https://community.gemsofwar.com/t/bug-report-freeze/23905/1 "2017-05-10T16:14:31Z")

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won my last battle of gw and then this happened …

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/6/969aeaaf7ead93d9134a5ee5d45b775b6c1ca410.jpg)

It’s still like dat. if I close it now, it will count as a loss ?

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**Author:** ![Vangor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vangor/32/31404_2.png) [@Vangor](https://community.gemsofwar.com/u/Vangor)\
**Post date:** [May 10, 2017, 4:16pm UTC](https://community.gemsofwar.com/t/bug-report-freeze/23905/2 "2017-05-10T16:16:07Z")

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Unfortunately yes but theres not much to be done about it that im aware of

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**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\
**Post date:** [May 10, 2017, 4:19pm UTC](https://community.gemsofwar.com/t/bug-report-freeze/23905/3 "2017-05-10T16:19:50Z")

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Submit a ticket to the support with screenshots.  
Unfortunately it happens quite often.

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**Author:** ![Chrizzl](https://avatars.discourse-cdn.com/v4/letter/c/cc9497/32.png) [@Chrizzl](https://community.gemsofwar.com/u/Chrizzl)\
**Post date:** [May 10, 2017, 4:27pm UTC](https://community.gemsofwar.com/t/bug-report-freeze/23905/4 "2017-05-10T16:27:05Z")

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done, thanks.

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**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [May 10, 2017, 4:31pm UTC](https://community.gemsofwar.com/t/bug-report-freeze/23905/5 "2017-05-10T16:31:31Z")

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> [@Chrizzl](#):
>
> if I close it now, it will count as a loss ?

I had that error too, twice. I alt-f4 and both counted as wins. But take screenshot, just in case.